Sales Ops Analyst: Data, Automation & Dashboards

Figure; San Francisco (CA); On-site; USD 77,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

RSUs

401(k)

Commuter benefits

Paid time off

Family leave

Job summary

Figure Technology Solutions, Inc. is seeking a Sales Operations Analyst in San Francisco, CA to support the day-to-day Sales function.

You will manage Salesforce and Ops Console, drive Run the Business activities, and implement process improvements to boost efficiency. You will collaborate with Sales Representatives, Sales Leaders, Marketing, and cross-functional teams to ensure data accuracy, create reports, and enable scalable sales processes.

Qualifications

• Bachelor’s degree required.
• 1+ years in a Sales Operations role.
• Experience using Salesforce.
• Highly detail oriented.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects and timelines.
• Strong analytical skills in a data-rich environment.
• Experience collaborating with sales reps and cross-functional teams.

Responsibilities

• Serve as the primary point of contact for Salesforce and Ops Console user support.
• Own Run the Business operations: lead/account assignment, data integrity updates, email triaging, and report building.
• Identify areas for improvement, optimize tasks, and automate manual processes.
• Act as first line of defense for production support bugs and feature feedback; file Jira tickets.
• Maintain comprehensive documentation for sales processes and Run the Business tasks.
• Learn the “build” side of Sales Ops; assist with field creation, Flows, page layouts, and list views.
• Assist in new sales tool setup, training, rollout, onboarding, and adoption monitoring.
• Create and maintain standardized reports and dashboards to monitor pipeline health, data integrity, and KPIs in Salesforce.
• Support hygiene and administration of Salesforce through data clean-ups and report notifications.
• Execute quarterly projects to elevate sales team efficiency and efficacy.
• Assist in building Salesforce tools for the New Construction team.

Skills

Salesforce proficiency

Data analysis

Attention to detail

Communication skills

Education

Bachelor’s degree

Job description

Figure Technology Solutions, Inc. is seeking a Sales Operations Analyst in San Francisco, CA to support the day-to-day Sales function.

You will manage Salesforce and Ops Console, drive Run the Business activities, and implement process improvements to boost efficiency. You will collaborate with Sales Representatives, Sales Leaders, Marketing, and cross-functional teams to ensure data accuracy, create reports, and enable scalable sales processes.