Sales Ops Analyst & Insights Leader

Hmtx; Calhoun (GA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

401(k) plan with company match

Paid time off

Paid holidays

Life and disability coverage

Job summary

HMTX Industries, headquartered in Norwalk, CT, is seeking a Specialist, Sales Operations to strengthen sales effectiveness by turning performance data into insights and supporting forecasting and reporting. You will partner with internal teams and vendors to improve service delivery and solve operational challenges.

The role emphasizes CRM/ERP system maintenance, dashboards, and KPI reporting, with a focus on collaboration across functions and strong analytical skills.

Qualifications

• Strong analytical and problem-solving skills, capable of translating sales data into practical insights.
• Experience with sales reporting, forecasting, dashboards, and performance metrics.
• Ability to collaborate effectively with internal stakeholders, business partners, and technology vendors.
• Working knowledge of ERP systems, spreadsheets, project management, requirements analysis, and business processes.
• Strong planning, organization, communication, and client-service skills.

Responsibilities

• Analyze sales performance, identify trends, and provide actionable insights for business decisions.
• Develop sales forecasts, dashboards, KPI reporting, and performance reports for the Sales team.
• Identify opportunities to improve business processes and service delivery.
• Support customer service requirements and help resolve system issues.
• Develop business cases and recommend solutions for operational challenges and new initiatives.
• Partner with stakeholders and tech vendors to implement and align business systems.
• Maintain and optimize CRM systems to improve data accuracy and streamline processes.

Skills

Analytical skills

Forecasting

CRM knowledge

Communication skills

Project management

Education

College diploma in Business Administration

Tools

CRM systems

ERP systems

Spreadsheets

Job description

HMTX Industries, headquartered in Norwalk, CT, is seeking a Specialist, Sales Operations to strengthen sales effectiveness by turning performance data into insights and supporting forecasting and reporting. You will partner with internal teams and vendors to improve service delivery and solve operational challenges.

The role emphasizes CRM/ERP system maintenance, dashboards, and KPI reporting, with a focus on collaboration across functions and strong analytical skills.