Sales Operations Analyst

Trinity Industries; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Trinity Industries in Dallas, TX is seeking a Sales Operations Analyst to support the sales team with CRM data quality, dashboards, and performance reporting. You will help drive data-driven decisions by turning requests into actionable insights and maintaining key data sets.

Ideal candidates have a Bachelor's in a related field, strong analytics, and experience with Tableau/Power BI, SQL, and CRM systems. This role emphasizes collaboration across sales, IT, and analytics teams.

Qualifications

• Bachelor's degree in a related field is required; master's is a plus.
• Experience with CRM systems and data management is preferred.
• Strong data analysis and visualization skills with business insight.
• Proactive problem-solving and clear communication across teams.

Responsibilities

• Serve as a subject-matter resource for Salesforce CRM and data quality.
• Build and maintain sales dashboards and forecast reports.
• Turn requests into insights using analytics and AI tools.
• Maintain recurring data sets and support performance metrics.
• Identify sales process improvements and streamline workflows.
• Assist with other sales operations tasks as needed.

Skills

Data analysis

Data visualization

Communication

Problem-solving

CRM experience

AI tools (Copilot)

Education

Bachelor's degree in Economics/Finance/Business/Analytics

Tools

Tableau

Qlik

Power BI

SQL

Python

R

Job description

Job Description - Sales Operations Analyst (2601023)

Job Description

Description

Trinity Industries is searching for a talented team player to fill the open position of Sales Operations Analyst at our Dallas, TX location. The Trinity Industries Commercial team is seeking a Sales Operations Analyst. This person will be responsible for supporting our sales team through CRM and data management, performance reporting and dashboards, and sales process improvement. This person will report through our Sales Operations organization, supporting our commercial, executive, and other sales support teams.
Join our team and be a part of Delivering Goods for the Good of All.

What You'll Do:

• Serve as a subject-matter resource for our Salesforce CRM, supporting account data quality and helping the sales team get the most from the system
• Build and maintain sales performance dashboards and recurring reports, including quarterly forecast-versus-actuals reporting
• Turn commercial requests into actionable insights and business-rule recommendations, leveraging analytics and AI tools
• Maintain recurring weekly, monthly, and quarterly data sets and support sales performance and award metrics
• Identify and support sales process improvement initiatives, partnering with sales, IT, and other teams to streamline workflows and reduce cycle times
• Assist with other sales operations related tasks

Qualifications

What you'll need:

• Bachelor's Degree (preferably in Economics, Finance, Business, Analytics, or a related field) required. Master's Degree is a plus
• Entry-level position: related internship or early-career experience is welcome
• Strong problem-solving and communication skills, with an interest in sales process improvement
• Data Analysis and Data Visualization skills (Tableau, Qlik, Power BI, etc.)
• Ability to code in SQL, Python, or R is a plus
• Ability to leverage AI tools such as Microsoft Copilot is a plus
• Salesforce or other CRM experience is a plus