Sales Ops & Account Management Analyst

Ralph Lauren Corporation; Kernersville (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Ralph Lauren Corporation is seeking an Account Service Analyst to manage order activity, analyze accounts, and support Sales and Accounts teams across multiple markets. The role emphasizes accuracy, communication, and proactive problem solving within a fast-paced environment.

You will work closely with Sales to ensure correct orders, resolve discrepancies, and monitor fulfillment while traveling to corporate offices as needed. Strong analytical and interpersonal skills are essential.

Qualifications

• Undergraduate degree in Liberal Arts or Business.
• At least two years of business-related or retail experience.
• Strong Excel and data-analysis capabilities.

Responsibilities

• Manage and confirm customer orders for assigned territory, including international accounts.
• Monitor weekly order fulfillment and communicate risks to management.
• Resolve deliveries issues including late receipts, shortages, and transportation delays.
• Build strong relationships with accounts and buyers with Sales input.
• Maintain orders and understand financial impact of changes.
• Travel to corporate offices as required.

Skills

Prioritization

Relationship building

Issue analysis

Communication

Time management

Team collaboration

Education

Undergraduate degree in Liberal Arts or Business

Two years business/retail experience

Tools

SAP

PKMS

B2B site

Job description

Ralph Lauren Corporation is seeking an Account Service Analyst to manage order activity, analyze accounts, and support Sales and Accounts teams across multiple markets. The role emphasizes accuracy, communication, and proactive problem solving within a fast-paced environment.

You will work closely with Sales to ensure correct orders, resolve discrepancies, and monitor fulfillment while traveling to corporate offices as needed. Strong analytical and interpersonal skills are essential.