Sales & Operations Trainee - Fast-Track to Leadership

DriveTime; Gladstone (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Life insurance

Disability coverage

Tuition reimbursement

Wellness program

Paid time off

Bonuses and contests

Training programs

Career growth

Job summary

DriveTime Family of Brands is hiring for a Customer Experience & Sales Support role at our Gladstone dealership. You will greet customers, present vehicle features and financing basics, and help guide buyers through the purchasing process.

You’ll follow up on internet leads, schedule appointments, and coordinate test drives while supporting daily dealership operations and maintaining a welcoming showroom environment.

Qualifications

• 1–3 years related work experience in hospitality, sales or retail with a fast-paced, customer-facing environment.
• Must be at least 18 years old and have a valid driver’s license and acceptable driving record.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone, text and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Maintain vehicle inventory presentation and showroom organization.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Skills

Customer service

Sales support

Hospitality

Communication

Multi-tasking

CRM

Education

High School Diploma or GED

Associates or Bachelor's preferred

Tools

POS systems

CRM software

Job description

DriveTime Family of Brands is hiring for a Customer Experience & Sales Support role at our Gladstone dealership. You will greet customers, present vehicle features and financing basics, and help guide buyers through the purchasing process.

You’ll follow up on internet leads, schedule appointments, and coordinate test drives while supporting daily dealership operations and maintaining a welcoming showroom environment.