Sales & Operations Trainee - Grow Into Leadership

DriveTime; Modesto (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(K)

Life insurance

Disability

Tuition reimbursement

Wellness program

Paid time off

Growth opportunities

Team environment

Job summary

DriveTime Family of Brands is seeking a Customer Experience & Sales Support team member at our dealership network. You will greet customers, assist the sales and operations teams during the purchasing process, present vehicle features and financing basics, and follow up with leads to drive engagement.

You will schedule appointments, communicate across channels, and support test drives and showroom activities, contributing to a smooth end‑to‑end customer journey.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 with increasing responsibility.
• Must be at least 18 years old and able to pass a drug test and background check.

Responsibilities

• Greet customers in a friendly, professional manner to create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing, presenting features, pricing, financing basics, and services to customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.

Skills

Customer service

Sales support

Communication

Time management

Education

High School Diploma

Associate degree

Bachelor's degree

Tools

CRM software

Job description

DriveTime Family of Brands is seeking a Customer Experience & Sales Support team member at our dealership network. You will greet customers, assist the sales and operations teams during the purchasing process, present vehicle features and financing basics, and follow up with leads to drive engagement.

You will schedule appointments, communicate across channels, and support test drives and showroom activities, contributing to a smooth end‑to‑end customer journey.