Sales & Operations Trainee: Fast-Track Growth & Training

DriveTime; Wilmington (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Wellness program

Paid time off

Consistent schedule; Sundays off

Job summary

DriveTime is seeking a Customer Experience & Sales Support associate to greet customers, present vehicle features, and nurture leads through follow-ups and appointments. You will support the sales and operations teams, process paperwork, and maintain showroom presentation in a fast-paced dealership environment.

As part of a collaborative team, you’ll rotate through dealership functions, adapt to priorities, and contribute to a positive, high-energy culture while delivering an exceptional

Qualifications

• 1–3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Positive attitude with a willingness to learn and grow.
• Must pass a drug test and a background check.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.

Job description

DriveTime is seeking a Customer Experience & Sales Support associate to greet customers, present vehicle features, and nurture leads through follow-ups and appointments. You will support the sales and operations teams, process paperwork, and maintain showroom presentation in a fast-paced dealership environment.

As part of a collaborative team, you’ll rotate through dealership functions, adapt to priorities, and contribute to a positive, high-energy culture while delivering an exceptional