Sales & Operations Trainee: Certification Path

DriveTime; Clearwater (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Growth opportunities

Tuition reimbursement

Wellness program

Consistent work schedule

Job summary

DriveTime Family of Brands seeks a Sales Associate to greet customers and create a positive dealership experience. You will assist the sales and operations team with vehicle demonstrations, financing basics, paperwork, test drives, follow-ups on internet leads, phone inquiries, and showroom guests.

You will help with scheduling, cross-department support, and maintaining inventory presentation to ensure a smooth end-to-end customer journey while contributing to a team-oriented culture.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 - 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.

Skills

Customer-facing experience

Sales & Retail experience

Hospitality background

Education

High School Diploma or GED

Associates or Bachelors preferred

Tools

None

Job description

DriveTime Family of Brands seeks a Sales Associate to greet customers and create a positive dealership experience. You will assist the sales and operations team with vehicle demonstrations, financing basics, paperwork, test drives, follow-ups on internet leads, phone inquiries, and showroom guests.

You will help with scheduling, cross-department support, and maintaining inventory presentation to ensure a smooth end-to-end customer journey while contributing to a team-oriented culture.