Sales Operations Systems Lead (ERP/CRM) – On-site

Conde Group, Inc.; Orange (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

Conde Group, Inc. is seeking a Business Operations Systems Supervisor (Sales Support) to lead Inside Sales Operations and Customer Support in Orange, CA on-site. The role supervises, coaches, and develops teams, drives order management, and oversees CRM/ERP systems to support revenue growth.

You will analyze data, create dashboards, partner with IT, and implement process improvements while collaborating with Sales, Finance, and Operations to align systems with business needs.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• Minimum 3 years in Inside Sales, Sales Ops, or related function.
• Minimum 3 years with ERP systems and CRM platforms.
• Experience leading, coaching, or supervising employees.
• Advanced Excel and data/reporting skills.

Responsibilities

• Supervise, coach, and develop Inside Sales Operations and Customer Support personnel.
• Oversee daily order processing, pricing administration, and issue resolution.
• Serve as functional owner for CRM and ERP systems and ensure data accuracy.
• Develop dashboards, KPIs, and management reports.
• Collaborate with Sales, Finance, Operations, IT to drive improvements.

Skills

Leadership

Coaching

Data analysis

Excel

Cross-functional collaboration

Customer focus

Education

Associate degree

Bachelor's degree

Tools

ERP systems

CRM platforms

Job description

Conde Group, Inc. is seeking a Business Operations Systems Supervisor (Sales Support) to lead Inside Sales Operations and Customer Support in Orange, CA on-site. The role supervises, coaches, and develops teams, drives order management, and oversees CRM/ERP systems to support revenue growth.

You will analyze data, create dashboards, partner with IT, and implement process improvements while collaborating with Sales, Finance, and Operations to align systems with business needs.