Sales Operations & Support Lead

USA MOT Motion Industries, Inc.; Charleston (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Job summary

Genuine Parts Company is seeking an Operations Manager to develop, manage, and deliver support services for our sales force and to act as a liaison between customers, sales staff, and distribution channels.

The role emphasizes maintaining branch sales support activities, training staff on systems, and ensuring accurate pricing, invoicing, and inventory management to drive efficiency and customer satisfaction.

Qualifications

• Proficient in Microsoft Office; strong presentation skills.
• Excellent communication and interpersonal skills across all levels of the organization.
• Demonstrated leadership with a track record of achieving business results.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on sales-related systems, databases, and processes.
• Provides customer support including order processing, product shortages, delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections and accounts payable activities within the branch.
• Prepares reports related to customer inquiries, sales trends, complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory and day-to-day stock levels to meet annual turn goals.
• May fill in for other lower-level roles within the branch.

Skills

Microsoft Office

Excellent communication

Leadership

Project management

Customer service

Education

High school diploma or GED

Job description

Genuine Parts Company is seeking an Operations Manager to develop, manage, and deliver support services for our sales force and to act as a liaison between customers, sales staff, and distribution channels.

The role emphasizes maintaining branch sales support activities, training staff on systems, and ensuring accurate pricing, invoicing, and inventory management to drive efficiency and customer satisfaction.