Inbound Operations Lead

Genuine Parts Company; Coppell (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Genuine Parts Company is seeking an Inbound Operations Manager to lead inbound activities at our distribution center, reporting to the General Manager. The role focuses on implementing priorities, driving efficiency, and promoting a culture of engagement and problem-solving across inbound teams.

You will oversee receiving, stocking, and freight handling, coach staff, and partner with leadership to control costs while maintaining service standards for internal and external customers.

Qualifications

• 2+ years’ experience within a distribution center or similar environment.
• 1+ year’s proven experience in a managerial role and/or leading teams.
• Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.
• Excellent organizational and problem-solving abilities, with a keen attention to detail.
• Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong communication skills, both verbal and written.
• Commitment to upholding high standards of integrity, professionalism and customer service.

Responsibilities

• Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
• Manages functions of inbound operations by setting strategic performance expectations, monitoring productivity of all inbound teams and troubleshooting as needed.
• Leads strategic implementation of inbound operations, ensuring efficient organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, maintenance, and safety protocols are consistently upheld.
• Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees.
• Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed.
• Ensures supplier, delivery partner and/or customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
• Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of receiving errors.
• Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.
• Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements.

Skills

Leadership

Team motivation

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in business administration or related field

Tools

WMS

ERP systems

Promapp

Power BI

Visio

Job description

Genuine Parts Company is seeking an Inbound Operations Manager to lead inbound activities at our distribution center, reporting to the General Manager. The role focuses on implementing priorities, driving efficiency, and promoting a culture of engagement and problem-solving across inbound teams.

You will oversee receiving, stocking, and freight handling, coach staff, and partner with leadership to control costs while maintaining service standards for internal and external customers.