Sales Operations Supervisor - Logistics & Customer Care

Rehlko; Kohler (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Work-life flexibility

Recognition and rewards

Development and career opportunities

A safe and inclusive workplace

Job summary

Rehlko is seeking a Sales Operations Supervisor to lead the Sales Administration Team, coordinating shipment planning, order fulfillment, and customer communications to ensure on-time delivery and superior service. You will drive continuous improvement and coach a team of Sales Coordinators across transportation planning and logistics.

The role emphasizes leadership, coaching, and cross-functional collaboration with manufacturing, warehousing, and sales to optimize customer experience.

Responsibilities

• Lead, coach, and develop a team of Sales Coordinators responsible for shipment planning, transportation management, order fulfillment, and customer communication.
• Establish clear performance expectations and foster a culture of accountability, collaboration, customer focus, and continuous improvement.
• Provide ongoing training and guidance on logistics processes, transportation systems, customer communication, and best practice for shipment execution.

Job description

Rehlko is seeking a Sales Operations Supervisor to lead the Sales Administration Team, coordinating shipment planning, order fulfillment, and customer communications to ensure on-time delivery and superior service. You will drive continuous improvement and coach a team of Sales Coordinators across transportation planning and logistics.

The role emphasizes leadership, coaching, and cross-functional collaboration with manufacturing, warehousing, and sales to optimize customer experience.