Sales Coordinator

Rehlko; Milwaukee (WI); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Work-life flexibility

Recognition and rewards

Development and career opportunities

Safe and inclusive workplace

Job summary

Rehlko in Glendale, WI is seeking a Sales Coordinator to manage end-to-end residential generator orders in SAP and via Salesforce.Service Cloud. You will ensure accurate data entry, track orders, and quickly resolve issues while collaborating with Sales, Credit, Pricing, and Logistics.

The role starts onsite for three months before transitioning to a hybrid schedule. You will handle inquiries, support order changes, and maintain professional communications with dealers and wholesalers to meet

Qualifications

• 3+ years in order processing or sales admin.
• Experience with SAP and Salesforce.
• Strong communication and teamwork skills.

Responsibilities

• Process incoming orders quickly and accurately in SAP.
• Review orders for pricing, specs, discounts, and delivery requirements.
• Resolve invoice issues and customer deductions promptly.
• Respond to order status inquiries from dealers and wholesalers.
• Collaborate with Sales, Credit, Pricing and Logistics to ensure timely fulfillment.
• Support order testing and system changes as needed.
• Manage emails and calls via Salesforce Service Cloud with professionalism.

Skills

Customer service

Attention to detail

Tools

SAP

Salesforce Service Cloud

Job description

JOB REQUIREMENTS

Number of Openings: 1 Job Title: Sales Coordinator

Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job: Why

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer At Rehlko

Our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world.

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

The Sales Coordinator will be responsible for managing the end-to-end processing of residential generator orders within SAP. This includes accurate data entry, order tracking, and analysis to ensure timely and error-free fulfillment. Effectively prioritize and handle multiple responsibilities using Salesforce Service Cloud (CRM), such as responding to phone calls, emails, and order requests, while meeting established service level agreements (SLAs). Deliver consistent, professional support to both internal teams and external partners throughout the entire order lifecycle. This position will require onsite work at our Glendale, WI office for the initial three months to support onboarding and team integration. Following this period, the role will transition to a hybrid work model.

Specific Responsibilities

• Process incoming orders quickly and accurately in SAP.
• Review and validate orders for correct pricing, product specifications, discounts, and customer-specific delivery requirements.
• Resolve invoice-related issues, including credit requests and customer deductions, in a timely manner.
• Respond to order status inquiries, changes, and expedite requests from dealers and wholesalers.
• Collaborate with internal teams-including Sales, Credit, Pricing, and Logistics-to resolve any issues preventing timely order fulfillment.
• Participate in order testing and support process updates or system changes.
• Manage incoming communications (emails and phone calls) using Salesforce Service Cloud and ensuring professional and timely responses.
• Access and update order information through customer-specific porta s.