Sales Operations Supervisor

Crown; Rowlett (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

Crown Equipment Corporation is seeking a Sales Coordinator Supervisor in the United States to lead the coordination team, supervise coordinators, and drive efficiency in order processing, invoicing, and inventory management.

You will train staff, monitor performance, and collaborate with other departments to ensure customer satisfaction and timely deliveries. This role requires 5–7 years of related experience and strong MS Office skills.

Qualifications

• 5-7 years related experience
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)
• Occasional overnight stays (0-5%)

Responsibilities

• Supervise and assist coordinators with beginner, intermediate, and complex issues.
• Provide training to coordinators and continually seek ways to advance their skills and capabilities.
• Evaluate and anticipate team’s work volume and assign work accordingly.
• Monitor coordinators’ work for accuracy and compliance with standard procedures.
• Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.
• Running and maintaining reports for new key metrics such as Days on Inventory and Days Sales Outstanding.
• Work with all departments to ensure customer satisfaction.
• Manage sales order status and inventory for timely and accurate invoicing.
• Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
• Responsible for coaching, motivating, and developing direct reports.
• Assist with special projects as needed.

Skills

Team leadership

Coaching/Training

MS Office

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Crown Equipment Corporation is seeking a Sales Coordinator Supervisor in the United States to lead the coordination team, supervise coordinators, and drive efficiency in order processing, invoicing, and inventory management.

You will train staff, monitor performance, and collaborate with other departments to ensure customer satisfaction and timely deliveries. This role requires 5–7 years of related experience and strong MS Office skills.