Sales Coordinator Supervisor

Crown; Rowlett (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

Crown Equipment Corporation is seeking a Sales Coordinator Supervisor in the United States to lead the coordination team, supervise coordinators, and drive efficiency in order processing, invoicing, and inventory management.

You will train staff, monitor performance, and collaborate with other departments to ensure customer satisfaction and timely deliveries. This role requires 5–7 years of related experience and strong MS Office skills.

Qualifications

• 5-7 years related experience
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)
• Occasional overnight stays (0-5%)

Responsibilities

• Supervise and assist coordinators with beginner, intermediate, and complex issues.
• Provide training to coordinators and continually seek ways to advance their skills and capabilities.
• Evaluate and anticipate team’s work volume and assign work accordingly.
• Monitor coordinators’ work for accuracy and compliance with standard procedures.
• Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.
• Running and maintaining reports for new key metrics such as Days on Inventory and Days Sales Outstanding.
• Work with all departments to ensure customer satisfaction.
• Manage sales order status and inventory for timely and accurate invoicing.
• Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
• Responsible for coaching, motivating, and developing direct reports.
• Assist with special projects as needed.

Skills

Team leadership

Coaching/Training

MS Office

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Supervise and assist coordinators with beginner, intermediate, and complex issues.
• Provide training to coordinators and continually seek ways to advance their skills and capabilities.
• Evaluate and anticipate team’s work volume and assign work accordingly.
• Monitor coordinators’ work for accuracy and compliance with standard procedures.
• Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.
• Running and maintaining reports for new key metrics such as Days on Inventory and Days Sales Outstanding.
• Work with all departments to ensure customer satisfaction.
• Manage sales order status and inventory for timely and accurate invoicing.
• Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
• Responsible for coaching, motivating, and developing direct reports.
• Assist with special projects as needed.

Minimum Qualifications

• 5-7 years related experience
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)
• Occasional overnight stays (0-5%)

Preferred Qualifications

• Prior company sales coordinator or supervisory experience preferred
• Good computer skills and working knowledge of Microsoft Office programs
• Good communication, relationship building, and time management skills
• Problem solving capability, strong sense of urgency, responsibility, and self-motivation with an ability to work in a team environment
• Ability and willingness to work outside normal business hours to prepare for sales activities may be required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

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Outside Sales, Manager, Compliance, Warehouse, Sales, Management, Legal, Manufacturing