Sales Operations Specialist

Military, Veterans and Diverse Job Seekers; San Diego (CA); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Military, Veterans and Diverse Job Seekers is seeking a Sales Operations Specialist to optimize our sales technology and refine our sales process. You will partner with Sales management to improve process quality, validate leads, and drive reporting accuracy to support an expanding sales team.

The role emphasizes training delivery, evaluating new tools, and collaborating across Sales and Marketing to raise efficiency as the organization scales.

Competenze

• Outstanding analytical and interpersonal skills.
• Must have attention to detail and a commitment to quality.
• Ability to work in a fast-paced environment with multiple competing tasks.
• Problem-solving and timely resolution of issues.
• Interpersonal skills and confidentiality.
• Oral communication in meetings and presentations.
• Written communication and data interpretation.
• Planning and organizing work efficiently.
• Proficient with sales enablement platforms (Zoho, Salesforce).
• Integrity and confidence under pressure.

Mansioni

• Ensuring Sales objectives are assigned and achieved in a timely manner.
• Collaborating with Sales management to inspect process quality and identify improvement opportunities.
• Monitoring accuracy and distribution of sales reports and developing new reporting tools as needed.
• Implementing Sales and Marketing enabling technologies and optimizing CRM investments.
• Evaluating new technologies and platforms adding value to the tech stack.
• Coordinating and delivering training to Sales, Sales management, and Marketing.
• Validating Leads using Sales & Marketing enablement tools.
• Conducting Customer Research and Prospecting to support outreach.
• Running Sales Campaigns in the CRM.
• Working with Sales Reps to generate quotes more efficiently.

Conoscenze

Analytical skills

Attention to detail

Adaptability

Problem-solving

Interpersonal skills

Oral communication

Written communication

Planning/organizing

CRM experience

Integrity

Confidence

Strumenti

Zoho CRM

Salesforce

Descrizione del lavoro

About the job Sales Operations Specialist

Position Description

We believe that a successful sales team makes connections with its customers and creates long-lasting relationships. As the Sales Operations Specialist, you will be working to meet that goal. Were looking for a self-starting professional with experience supporting a sales team to optimize the use of our sales technology while supporting and enhancing our current sales process.

We are looking for an individual that will take our Sales team to the next level and take ownership of the progressing efficiency and effectiveness of our sales process. This is an opportunity to take on more responsibility as you grow within the role and even develop a sales operations team around you as our organization continues to scale.

Responsibilities:

• Ensuring Sales organization objectives are assigned and achieved in a timely manner
• Working closely and proactively with Sales management to inspect Sales process quality and prioritize opportunities for improvement, facilitating continuous process improvement
• Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the Sales organization, recommending revisions, and assisting in the development of new reporting tools as needed
• Implementing Sales and Marketing enabling technologies, working closely with Sales Management to optimize the effectiveness of IPSs technology investments
• Identifying and assisting in evaluating new technologies and platforms that add value to our technology stack
• Coordinating and delivering training to our Sales, Sales management, and Marketing personnel
• Validations of Leads for our Sales teams by leveraging Sales & Marketing enablement tools and platforms
• Customer Research and Prospecting to support our sales teams outreach
• Running Sales Campaigns in our CRM
• Working with Sales Representatives to generate quotes more efficiently

Desired Skills And Experience

• Outstanding analytical and interpersonal skills
• Must have an attention to detail and a commitment to quality
• Ability to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands
• Problem-solvingMust identify and resolve problems in a timely manner, gather and analyze information skillfully
• Interpersonal skillsMust maintain confidentiality, remain open to others' ideas, and exhibit a willingness to try new things
• Oral communicationNeed to speak clearly and persuasively in positive or negative situations and demonstrate group presentation skills in face-to-face or virtual meetings
• Written communicationMust edit work for spelling and grammar, present numerical data effectively and be able to read and interpret written information
• Planning/organizingMust prioritize and plan work activities and projects, using time efficiently
• Technical Must be an experienced user of various Sales enablement platforms Zoho, Salesforce, or other CRM experience preferred
• Integrity Must exemplify a high standard of character in all interactions
• Confidence Must present self in a humble yet capable manner and tackle tasks with confidence, particularly during times of increased pressure

Physical Demands, Equipment and Machinery

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is typically in an office and will involve sitting, standing, walking, lifting and manipulating materials for long periods of time throughout the day. The environment is clean and typically, free from dust and hazardous materials. The indoor environment is temperature controlled. Occasional travel may be required with equipment.