Sales Operations Specialist - Order Enablement & Contracts

Unmanned Safety Institute, Inc.; Kirkland (WA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

RSUs

Medical/Dental/Vision insurance

Flexible PTO

401(k) match

Commuter benefits

Life Insurance

Short & Long Term Disability

Pet Insurance

Prepaid Legal

Travel assistance

Mental health coverage

Paid company holidays

Virtual care

Job summary

Echodyne is seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process in the United States. You will review POs, coordinate with Legal, Finance, and Sales, and ensure orders are commercially compliant before entering our ERP system.

This exempt role offers competitive compensation and benefits for full-time, US-based employees, with a focus on scaling operations and reducing processing delays.

Qualifications

• Sales Operations or Commercial Operations experience.
• Experience reviewing commercial documents, purchase orders, and customer T&Cs.
• Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge (legal background is a plus, not required).

Responsibilities

• Review customer purchase orders and Terms & Conditions before orders are accepted.
• Identify non-standard or risky contract language.
• Coordinate approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• Ensure approval matrices and delegation of authority are followed.
• Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
• Making sure all required documentation is complete before the order enters ERP.
• Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
• Tracking approval status and ensuring timely turnaround.
• Maintaining documentation and audit trails.

Skills

Sales ops

Commercial ops

Attention to detail

Cross-functional collaboration

Contract knowledge

CRM systems

ERP systems

Education

Bachelor’s degree

Tools

Salesforce

SAP

Oracle

NetSuite

Job description

Echodyne is seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process in the United States. You will review POs, coordinate with Legal, Finance, and Sales, and ensure orders are commercially compliant before entering our ERP system.

This exempt role offers competitive compensation and benefits for full-time, US-based employees, with a focus on scaling operations and reducing processing delays.