Sales Operations Specialist

Madrona Venture Labs; United States; On-site; USD 91,500 - 129,883; Full time

Benefits offered by this job

RSU

Medical insurance

Dental insurance

Vision insurance

Mental Health coverage

401(k) match

Paid time off

Commuter benefits

Holidays

Job summary

Echodyne is seeking a Sales Operations Specialist to own the front end of the customer order process, reviewing POs, coordinating with Legal, Finance and Sales to keep orders commercially compliant before ERP entry.

This exempt role supports scalable operations for US-based teams; candidates should have CRM/ERP familiarity, strong attention to detail, and the ability to work cross-functionally. An export-control eligibility check will be part of the application process.

Qualifications

• Experience in sales or commercial operations.
• Experience reviewing purchase orders and customer T&Cs.
• Familiarity with CRM systems (Salesforce a plus).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge; legal background is a plus.

Responsibilities

• Own the front end of the customer order process and review POs/Terms before orders are entered into ERP.
• Coordinate approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• Verify pricing, discounts, payment terms, Incoterms, shipping terms, and requirements.
• Ensure all required documentation is complete before ERP entry.
• Act as the gatekeeper between Sales and Order Management to prevent downstream issues.
• Track approval status and ensure timely turnaround.
• Maintain documentation and audit trails.

Skills

Sales Operations

Commercial Operations

POs & T&Cs

CRM Systems

ERP Systems

Attention to detail

Cross-functional

Contract knowledge

Job description

Radar Reinvented.

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Sales Operations Specialist to join our fast-growing team.

ROLE OVERVIEW

We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management.

RESPONSIBILITIES

• Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
• Identifying non-standard or risky contract language.
• Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• Ensuring approval matrices and delegation of authority are followed.
• Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
• Making sure all required documentation is complete before the order enters ERP.
• Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
• Tracking approval status and ensuring timely turnaround.
• Maintaining documentation and audit trails.

REQUIRED SKILLS / EXPERIENCE

• Sales Operations or Commercial Operations experience.
• Experience reviewing commercial documents, purchase orders, and customer T&Cs.
• Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge (legal background is a plus, not required).

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.

WHAT WE OFFER

This is an exempt role.

The expected annual salary range for this role is $91,500 — $129,883 USD

We offer competitive compensation and benefits to our full-time, US-based employees, including:

• RSU (Restricted Stock Units)
• Generous Benefits:
  • Fully-paid medical, dental, and vision insurance premiums for you
    • Choice of PPO or HDHP/HSA
    • Virtual Care – 98Point6
    • Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits
• Paid Company Holidays

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.