Sales Operations Specialist II – Cross-Org Impact

Advantech USA; Tustin (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability

Life insurance

EAP

401(k) with company match

Vacation and paid holidays

Company events and lunches

Work from home program – once eligible

Referral Bonus

Job summary

Advantech USA is seeking a Sales Operations Specialist II to partner with Key Account Managers, managing orders from booking to backlog, EOL, and collections. You will coordinate with Accounting, Supply Chain, Production, and Logistics to ensure timely product launches and fulfillment.

The role requires 1–3+ years in customer success, account, or supply chain, strong Excel skills, and ERP experience; a Bachelor’s degree is preferred. On-site in Tustin, CA with benefits and growth opportunities.

Qualifications

• Proficiency with MS Office applications including Excel.
• Strong communication skills both written and verbally.
• Excellent analytical and organizational abilities.
• Ability to manage multiple accounts and priorities.
• Experience with ERP systems is preferred.

Responsibilities

• Manage bookings, shipping, expediting, and backlog for assigned accounts.
• Validate PO accuracy: price, MOq/MSQ, incoterms, and NCNR terms.
• Support KAMs to drive sales operations and future business post-mass production.
• Oversee EOL processes, including LTB/LOI coordination.
• Monitor receivables and assist AR with collections; advise on credit risks.
• Collaborate with Accounting, Production, Supply Chain and Logistics to resolve issues.
• Work with Supply Chain on demand planning and inventory balancing.
• Identify risks and drive issue resolution with stakeholders.

Skills

MS Office

Excel proficiency

Communication

Analytical thinking

Organization

Education

Bachelor's degree

Tools

ERP SAP

Job description

Advantech USA is seeking a Sales Operations Specialist II to partner with Key Account Managers, managing orders from booking to backlog, EOL, and collections. You will coordinate with Accounting, Supply Chain, Production, and Logistics to ensure timely product launches and fulfillment.

The role requires 1–3+ years in customer success, account, or supply chain, strong Excel skills, and ERP experience; a Bachelor’s degree is preferred. On-site in Tustin, CA with benefits and growth opportunities.