Sales Operations Specialist — Growth & Customer Experience

Barry Callebaut Group; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Workplace flexibility

Diversity and inclusion programs

Professional growth opportunities

Job summary

A leading food company in Chicago, IL is seeking a Sales Operations Specialist to support the commercial team and enhance customer experience. This role involves managing workflows, resolving issues, and generating reports. Candidates should have a Bachelor's degree and excel in customer-facing roles. The expected salary range is $60K-$75K, based on experience, along with a comprehensive benefits package.

Qualifications

• 2+ years in a customer-facing, operational support, or commercial support role.
• Experience in food or CPG is a plus.
• Ability to manage day-to-day responsibilities while contributing to team objectives.

Responsibilities

• Serve as the operational backbone for the FM Sales team.
• Monitor customer forecasts and identify gaps.
• Coordinate resolution of service issues.

Skills

Solid Excel skills

Strong communication skills

Organizational skills

Attention to detail

Education

Bachelor’s degree in business, supply chain, operations, or related field

Tools

Salesforce.com

Power BI

Tableau

Job description

A leading food company in Chicago, IL is seeking a Sales Operations Specialist to support the commercial team and enhance customer experience. This role involves managing workflows, resolving issues, and generating reports. Candidates should have a Bachelor's degree and excel in customer-facing roles. The expected salary range is $60K-$75K, based on experience, along with a comprehensive benefits package.