Sales Operations Specialist: Fast Quotes & Customer Focus

Ryerson Canada; Little Rock (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Ryerson is seeking a Sales Operations Specialist to deliver exceptional customer experiences across internal teams and external vendors in the United States. The role accelerates speed-to-quote, supports transactional growth, and strengthens process efficiency within our metals products business.

You will partner closely with sales to ensure accurate orders and timely delivery. The ideal candidate has 1–3 years in sales or related industry experience, a customer-centric mindset, and strong

Qualifications

• Bachelor’s degree preferred, High School Diploma or GED required.
• 1-3 years of prior sales or industry experience.
• Customer-centric mentality.
• Excellent professional written, verbal, and interpersonal communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.
• Positive attitude, goal-oriented, and driven by excellent customer experiences.

Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US.
• Creating and modifying orders within AS400/SAP.
• Possess the skillset to wear many hats and pay great attention to detail.
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process.
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time.
• Keeps detailed records of tracking material.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Customer-centric mindset

Communication skills

Multi-tasking

Education

Bachelor’s degree preferred

High School Diploma or GED required

Tools

AS400/SAP

Job description

Ryerson is seeking a Sales Operations Specialist to deliver exceptional customer experiences across internal teams and external vendors in the United States. The role accelerates speed-to-quote, supports transactional growth, and strengthens process efficiency within our metals products business.

You will partner closely with sales to ensure accurate orders and timely delivery. The ideal candidate has 1–3 years in sales or related industry experience, a customer-centric mindset, and strong