Sales Operations Specialist

Joseph T. Ryerson & Son, Inc; Tulsa (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc is seeking a Sales Operations Specialist to enhance internal and external customer experiences and support speed-to-quote, technology, and transactional growth initiatives.

You will build relationships across the US, process orders in AS400/SAP, and maintain accurate order tracking while collaborating with teammates to deliver on-time products. This role requires attention to detail, multitasking, and a customer-centric mindset to drive value for clients and Ryerson.

Qualifications

• Bachelor's degree preferred; HS diploma or GED required.
• 1–3 years of prior sales or industry experience.
• Customer-centric mindset and strong communication skills.

Responsibilities

• Build strong relationships with internal Ryerson staff and external vendors across the US.
• Create and modify orders within AS400/SAP.
• Maintain clear order tracking and lead times throughout the sales process.
• Use critical thinking to solve problems to deliver products on time.
• Keep detailed records of tracking material and duties may change as needed.

Skills

Customer-centric

Communication skills

Multi-tasking

Prioritization

Education

Bachelor's degree preferred

HS diploma or GED required

Tools

AS400

SAP

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.