Sales Operations Specialist - Drive Orders & CRM Excellence

Charter Communications; Maplewood (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Benefits package

Job summary

Charter Communications is seeking a Sales Operations Specialist to support pre- and post-sale activities, capture client information, and initiate installation and billing processes. You will verify orders, ensure billing codes are correct, and collaborate with teams to process sales opportunities efficiently.

The role emphasizes CRM proficiency, data entry accuracy, and strong English communication in a fast-paced environment.

Qualifications

• One year of project coordination experience.
• Three years of data entry and sales support or client service work experience.
• Three years of B2B billing and CRM platform experience.
• High school diploma or equivalent required; additional college coursework preferred.

Responsibilities

• Perform pre- and post-sale activities to manage in-flight proposals and orders.
• Complete records and sales orders by capturing client, contact, product, price and other information.
• Initiate the installation process by creating new orders, service and billing accounts, sales opportunities and client records.
• Determine the serviceability of client locations through assessments of available information.
• Assess the ROI models, identify sites in the design configuration and validate against the ROI.
• Prepare client proposals and contracts in compliance with product requirements.
• Ensure appropriate billing codes are entered into the CRM system.
• Evaluate order details, determine the correct order processing path and categorize.

Skills

Project coordination

Data entry

Sales support

CRM experience

English communication

Education

High school diploma or equivalent

College coursework in related field

Tools

Salesforce Billing

CRM Platforms

Microsoft Office

Job description

Charter Communications is seeking a Sales Operations Specialist to support pre- and post-sale activities, capture client information, and initiate installation and billing processes. You will verify orders, ensure billing codes are correct, and collaborate with teams to process sales opportunities efficiently.

The role emphasizes CRM proficiency, data entry accuracy, and strong English communication in a fast-paced environment.