Sales Operations & Proposals Specialist

CSS; Pittsburgh (Allegheny County); On-site; USD 55,000 - 90,000; Full time

Job summary

CSS is seeking a Specialist – Sales to help ensure the Sales organization runs effectively, efficiently and in support of business objectives. You will work with Outside and Inside Sales, suppliers, COE, and Marketing to sustain a steady flow of sales opportunities.

The role includes coordinating with Field Technical Specialists, updating the CRM, and leading complex proposal development while helping to improve pricing strategies and post‑sale project execution.

Qualifications

• 2+ years experience of inside or outside sales, project, business development or operations management
• Understanding and research of vertical market conditions, challenges, and directions
• Strong written and verbal communication and presentation skills
• Ability to multi-task
• Ability to prospect and market concepts to new and existing customers
• Ability to perform in a fast-paced, team environment
• Ability to negotiate inventory strategies and contractual opportunities
• Strong computer skills, including Microsoft Office
• Knowledge of value of inventory and total cost of ownership
• Proficient in managing and creating sales analysis, setting goals, developing and driving results-oriented activities
• Ability to prepare for emerging customer needs

Responsibilities

• Increases sales process efficiency by working with various internal departments to develop a backlog of selling opportunities for assigned Outside Sales Representatives.
• Schedules sales calls and deploys Field Technical Specialists (i.e. lighting, gear, automation, MRO specialists).
• Debriefs salespeople and technical specialists after customer visits, updating the Customer Relationship Management(CRM) database and managing follow-up communication to internal and external customers.
• Manages complex proposal development.
• Co‑develops pricing strategy with management and outside sales, and ensures pricing agreements are made, loaded, etc., and are consistent with margin improvement expectations.
• Leads post‑sale projects and interacts with Inside Sales, suppliers, COE, and customers to ensure timely and accurate execution of complex projects.
• Participates in regularly scheduled meetings to measure progress of set objectives.
• May be designated as a subject-matter expert (SME) for critical customer(s).
• Assists with distributing workload among inside sales team in larger and/or complex operations.

Skills

Sales experience

Market research

Communication

Multitasking

Prospecting

Teamwork

Negotiation

Sales analytics

Forecasting

Inventory value / TCO

MS Office

Tools

Microsoft Office

Job description

CSS is seeking a Specialist – Sales to help ensure the Sales organization runs effectively, efficiently and in support of business objectives. You will work with Outside and Inside Sales, suppliers, COE, and Marketing to sustain a steady flow of sales opportunities.

The role includes coordinating with Field Technical Specialists, updating the CRM, and leading complex proposal development while helping to improve pricing strategies and post‑sale project execution.