Sales Operations & Programs Coordinator

Sub-Zero Group, Inc.; Scottsdale (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Sub-Zero Group, Inc. is seeking a Sales Program Coordinator to support sales operations through auditing, program administration, pricing management, and reporting, ensuring accuracy and compliance.

You will handle rebates, credits, pricing tools, and monthly/YTD reports, collaborating with Sales leadership to improve processes and drive efficiency. Strong analytical skills and experience in CRM/Excel are required.

Qualifications

• Strong analytical and organizational skills required.
• Experience in sales operations, accounting, or program management preferred.
• Proficiency in Excel, CRM and reporting tools required.
• Experience with Dynamics, SAP and/or Power BI is a plus.
• High attention to detail with ability to manage multiple priorities.

Responsibilities

• Audit special credits and ensure proper expense allocation.
• Track rebates, co-op, and promotional credits.
• Maintain supporting documentation and distribute monthly reports.
• Manage claim-back programs with appropriate documentation.
• Administer dealer credits and commissions.
• Prepare monthly and year-to-date reporting for spiffs and fees.
• Coordinate with third-party administrators.
• Audit claims regularly, ensuring accuracy and enforcing timelines.
• Track builder registrations and purchases.
• Monitor performance against program requirements and budgets.
• Provide reporting on open orders and year-to-date performance.
• Prepare project quotes and conduct monthly status reviews.
• Partner with Sales leadership to improve processes and clarify responsibilities.
• Manage quoting and tracking for Model Home/Personal Use programs.
• Ensure compliance with policies and audit claims for proper reimbursement.
• Review and approve pricing sheets.
• Maintain dealer pricing tools and program-specific pricing.
• Support quoting tools and price book management.
• Research pricing discrepancies and report findings to leadership.
• Maintain confidentiality and adhere to company policies.

Skills

Analytical thinking

Organizational skills

Attention to detail

Multi-tasking

Sales operations

Tools

Excel

CRM

Power BI

Dynamics

SAP

Job description

Sub-Zero Group, Inc. is seeking a Sales Program Coordinator to support sales operations through auditing, program administration, pricing management, and reporting, ensuring accuracy and compliance.

You will handle rebates, credits, pricing tools, and monthly/YTD reports, collaborating with Sales leadership to improve processes and drive efficiency. Strong analytical skills and experience in CRM/Excel are required.