Sales / Program Coordinator

Sub-Zero Group, Inc.; Scottsdale (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Sub-Zero Group, Inc. is seeking a Sales Program Coordinator to support sales operations through auditing, program administration, pricing management, and reporting, ensuring accuracy and compliance.

You will handle rebates, credits, pricing tools, and monthly/YTD reports, collaborating with Sales leadership to improve processes and drive efficiency. Strong analytical skills and experience in CRM/Excel are required.

Qualifications

• Strong analytical and organizational skills required.
• Experience in sales operations, accounting, or program management preferred.
• Proficiency in Excel, CRM and reporting tools required.
• Experience with Dynamics, SAP and/or Power BI is a plus.
• High attention to detail with ability to manage multiple priorities.

Responsibilities

• Audit special credits and ensure proper expense allocation.
• Track rebates, co-op, and promotional credits.
• Maintain supporting documentation and distribute monthly reports.
• Manage claim-back programs with appropriate documentation.
• Administer dealer credits and commissions.
• Prepare monthly and year-to-date reporting for spiffs and fees.
• Coordinate with third-party administrators.
• Audit claims regularly, ensuring accuracy and enforcing timelines.
• Track builder registrations and purchases.
• Monitor performance against program requirements and budgets.
• Provide reporting on open orders and year-to-date performance.
• Prepare project quotes and conduct monthly status reviews.
• Partner with Sales leadership to improve processes and clarify responsibilities.
• Manage quoting and tracking for Model Home/Personal Use programs.
• Ensure compliance with policies and audit claims for proper reimbursement.
• Review and approve pricing sheets.
• Maintain dealer pricing tools and program-specific pricing.
• Support quoting tools and price book management.
• Research pricing discrepancies and report findings to leadership.
• Maintain confidentiality and adhere to company policies.

Skills

Analytical thinking

Organizational skills

Attention to detail

Multi-tasking

Sales operations

Tools

Excel

CRM

Power BI

Dynamics

SAP

Job description

The Sales Program Coordinator supports sales operations through auditing, program administration, pricing management, and reporting. The role also ensures accuracy, compliance, and operational efficiency.

Key Responsibilities

Sales Auditing & Accounting

• Process special credits and ensure proper expense allocation
• Track rebates, co-op, and promotional credits
• Maintain supporting documentation and distribute monthly reports
• Manage claim-back programs with appropriate documentation

Spiff Administration

• Administer dealer credits and commissions
• Prepare monthly and year-to-date reporting for spiffs and fees
• Coordinate with third-party administrators
• Audit claims on a regular basis, ensuring accuracy, resolving discrepancies, and enforcing policy timelines

Builder Programs

• Track builder registrations and purchases
• Monitor performance against program requirements and budgets
• Provide reporting on open orders and year-to-date performance

Projects

• Prepare project quotes and conduct monthly status reviews
• Partner with Sales leadership to improve processes and clarify responsibilities

Model Home / Personal Use Program

• Manage quoting and tracking
• Ensure compliance with policies and audit claims for proper reimbursement

Pricing

• Review and approve pricing sheets
• Maintain dealer pricing tools and program-specific pricing
• Support quoting tools and price book management

Compliance

• Research pricing discrepancies and report findings to leadership
• Maintain confidentiality and ensure adherence to company policies

Qualifications

• Strong analytical and organizational skills
• Experience in sales operations, accounting, or program management
• Proficiency in Excel, CRM and reporting tools
• Experience with Dynamics, SAP and/or Power BI are a plus
• High attention to detail with the ability to manage multiple priorities