Foodservice Sales Coordinator

Joy Baking Group; Lamonts Corners (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Joy Baking Group is seeking a Food Service Sales Coordinator to support a regional portfolio of customers and brokers, handling deductions and rebate management. You will collaborate cross-functionally with internal teams to manage logistics, order entry, invoicing, and product portfolio data in our Foodservice Sales databases and portals, while delivering accurate records and strong customer service.

The role requires strong analytical skills, attention to detail, and the ability to work

Qualifications

• 4-year college degree preferred.
• Proven experience in a sales-related field.
• Proficiency with PowerPoint, Excel and Word.

Responsibilities

• Communicate, maintain, and administer program details with assigned external customers/brokers.
• Coordinate various activities by working cross-functionally with internal departments.
• Understand our customers’ needs as well as our internal policies and procedures.
• Serve as the hub for logistics, order entry, production planning, invoicing, and other internal departments.
• Assist in maintaining product portfolio on Foodservice Sales database and customer portals.
• Research and maintain accurate electronic records on customer deductions and related communications.
• Collaborate with internal and external customers to resolve deductions or collect a payback.
• Address/resolve customer order issues pertaining to pricing, quantities, date changes, etc.
• Complete special projects as assigned.
• Attend essential training meetings and develop an understanding of all company systems and products.

Skills

Sales experience

Communication

Analytical thinking

Education

4-year college degree

Tools

PowerPoint

Excel

Word

Job description

Overview

The Food Service Sales Coordinator will provide direct support to a geographical region of the country comprised of our customers and brokers and share deduction and rebate management responsibilities.

Responsibilities

• Communicate, maintain, and administer program details with assigned external customers/brokers
• Coordinate various activities by working cross-functionally with internal departments
• Understand our customers’ needs as well as our internal policies and procedures
• Serve as the hub for logistics, order entry, production planning, invoicing, and other internal departments
• Assist in maintaining product portfolio on Foodservice Sales database and customer portals
• Research and maintain accurate electronic records on customer deductions and related communications
• Collaborate with internal and external customers to resolve deductions or collect a payback
• Address/resolve customer order issues pertaining to (pricing, quantities, date changes, etc.)
• Complete special projects as assigned
• Attend essential training meetings and develop an understanding of all company systems and products

Essential Functions

• Must be able to speak, listen, and effectively communicate with team members and actively participate in team/department meetings and initiatives
• Advanced analytical and problem-solving skills
• Calculate, manage, and process rebate and marketing-related payments
• Coordinate, analyze, and process deductions in coordination with peers and sales staff. Lead repayment requests and track progress
• Professionally address verbal and written interactions with customers
• Math and analytical skills necessary
• Must be detailed oriented with strong organizational skills and the ability to work well under pressure
• Ability to effectively manage multiple projects while still hitting deadlines
• Expertise in working professionally with customers, sales reps, and internal departments
• Must be able to work independently as well as part of a team
• Must be a self-starter with good work habits and attendance
• Involves extensive computer systems/software operation and regular use of office equipment
• Work is primarily sedentary
• Substantial movements (motions) of the wrists, hands, and/or fingers
• Requires the visual acuity to perform activitiessuch as preparing and analyzing data and figures, transcribing, viewing a computer terminal and extensive reading

Qualifications

• 4-year college degree strongly preferred
• Proven experience in a sales-related field
• Must be proficient with PowerPoint, Excel, Word, etc.