Sales Operations & Programs Specialist

Viking Range; Buford (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Viking Range is seeking a Sales Administration Specialist to support critical sales operations, pricing, program administration, and NECO activities. You will collaborate with Sales, Finance, Marketing, and Operations to drive accuracy and process improvement.

The role emphasizes claims auditing, price-list governance, and cross-functional coordination to ensure compliant programs and timely reporting in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field preferred.
• 3-5 years of experience in Sales Operations, Business Operations, Program Administration, Trade Pricing, or Analytics.
• Advanced proficiency in Excel and Microsoft Office Suite.
• Experience working with ERP, CRM, and reporting systems.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and deadlines with a high degree of accuracy.

Responsibilities

• Support the administration of sales programs, promotions, rebates, and dealer incentives.
• Maintain & publish program documentation, policies, and procedures.
• Monitor program performance and identify opportunities for process improvements.
• Partner with Finance and Sales leadership to ensure program compliance and tracking.
• Manage claims auditing, validation, tracking, and submission processes.
• Ensure claims are processed accurately and in accordance with program requirements.
• Investigate discrepancies and coordinate resolution with internal stakeholders.
• Support price list & price book creation, distribution, and governance.
• Coordinate price updates both internally and externally.
• Audit pricing data to ensure accuracy and consistency.
• Ensure latest price lists are posted in Dealer Portal and our Internal Sharepoint Site.
• Serve as the primary point of contact for all NECO-related administrative activities.
• Coordinate submissions, approvals, tracking, and reporting including new item setup
• Maintain documentation and ensure compliance with established processes.

Skills

Advanced Excel

Data analysis

Analytical thinking

Office Suite

Education

Bachelor’s degree in Business/Finance/Marketing

Tools

ERP systems

CRM systems

Microsoft Excel

SharePoint

Job description

Viking Range is seeking a Sales Administration Specialist to support critical sales operations, pricing, program administration, and NECO activities. You will collaborate with Sales, Finance, Marketing, and Operations to drive accuracy and process improvement.

The role emphasizes claims auditing, price-list governance, and cross-functional coordination to ensure compliant programs and timely reporting in a fast-paced environment.