Sales Operations Manager – QSR Growth & Analytics

Novolex; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

HSA/FSA

Paid vacation

Sick days

Parental leave

Paid holidays

Wellness program

Job summary

Novolex is seeking a Sales Operations Manager – QSR to support national accounts in a fast-paced environment. You will drive forecasting, analytics, and cross-functional execution with Sales, Category Management, Supply Chain, Finance and Customer Service.

This role reports to the VP of National Account and emphasizes data-driven decision-making, process improvement, and customer-centric coordination across functions. Competitive benefits and growth opportunities accompany the role.

Qualifications

• 5+ years in sales operations or commercial support roles.
• Knowledge of Novolex or Pactiv assets including Duro.
• Strong analytical skills in sales reporting and forecasting.

Responsibilities

• Manage sales reporting, forecasting, and analytics for strategic decisions.
• Coordinate cross-functional execution of customer initiatives and launches.
• Ensure demand planning, inventory management, and service levels with Finance and Supply Chain.
• Lead internal communication to support deliverables and timelines.
• Develop tools, dashboards, and processes to improve efficiency and visibility.
• Act as liaison between account teams and internal stakeholders for issues and improvements.
• Contribute to a customer-centric culture focused on operational excellence.
• Provide coverage for NAM to ensure continuity of service.
• Oversee and maintain customer portals with data accuracy.

Skills

Sales operations

Asset knowledge

Data analytics

Sales forecasting

Performance metrics

Project management

Cross-functional collaboration

Communication

Education

Bachelor's degree in business

Advanced degree a plus

Tools

Power BI

Excel

CRM systems

ERP systems

Job description

Novolex is seeking a Sales Operations Manager – QSR to support national accounts in a fast-paced environment. You will drive forecasting, analytics, and cross-functional execution with Sales, Category Management, Supply Chain, Finance and Customer Service.

This role reports to the VP of National Account and emphasizes data-driven decision-making, process improvement, and customer-centric coordination across functions. Competitive benefits and growth opportunities accompany the role.