Sales Operations Manager - CRM, HubSpot & Reporting

Greenhouse Fabrics, Inc.; High Point (NC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision reimbursement

Flexible Spending Account

Life Insurance

Job summary

Greenhouse Fabrics, Inc. in High Point, NC is seeking a hands-on Sales Operations Manager to turn sales strategy into daily execution.

You will own HubSpot operations, data quality, and reporting while coordinating with Marketing, Finance, and Warehouse to improve processes. The role reports to the Vice President of Sales and offers a base salary of $75,000 with a 2027 incentive program and a target total compensation of $100,000.

Qualifications

• Hands-on sales operations experience supporting B2B sales teams.
• Experience maintaining CRM systems with data quality, dashboards, and workflows.
• Strong Excel skills including pivots, lookups, data validation, and reconciliation.
• Understands the sales cycle from lead to account growth.
• Bachelor’s degree in business, analytics, operations, or related field is preferred.

Responsibilities

• Own day-to-day sales operations administration in HubSpot, including account ownership, contact and company associations, lead routing, pipeline structure, required fields, tasks, and reporting.
• Coordinate CRM changes with Marketing and technology partners to ensure consistent processes.
• Maintain accurate customer records, account rankings, ownership, and handoffs; correct data issues and prevent recurrence.
• Ensure leads and quotes are tagged correctly and follow up within 48 hours; monitor exceptions.
• Deliver weekly revenue pacing, pipeline health, and forecast reporting; support action planning.
• Translate approved sales process into CRM steps, templates, and training; support account planning and tiering.
• Provide monthly training sessions; develop onboarding resources for brands, segments, and reporting expectations.
• Coordinate with Marketing and Customer Service to preserve lead source data and improve handoffs.
• Support commercial sales through CRM segmentation, routing, and reporting; assist with revenue pacing analysis.
• Identify bottlenecks, document processes, and drive improvements across the sales operating system.

Skills

CRM ownership

Data quality

Reporting

Sales operations

Education

Bachelor's degree in business/analytics/operations

Tools

HubSpot

FACTS

Job description

Greenhouse Fabrics, Inc. in High Point, NC is seeking a hands-on Sales Operations Manager to turn sales strategy into daily execution.

You will own HubSpot operations, data quality, and reporting while coordinating with Marketing, Finance, and Warehouse to improve processes. The role reports to the Vice President of Sales and offers a base salary of $75,000 with a 2027 incentive program and a target total compensation of $100,000.