Sales Operations Manager

Peter-Boulware-Toyota-1; Tallahassee (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision insurance

Professional development

Team-oriented environment

Employee discounts

Job summary

Peter Boulware Toyota in Tallahassee, FL is seeking a Sales Operations Manager to drive the efficiency of our sales organization and enhance the customer experience through coordinated cross‑department collaboration. You will oversee daily operations, analyze data to spot trends, optimize workflows, manage the CRM system and reporting, and lead staff training.

This role requires strong leadership and a proactive, customer‑focused mindset.

Qualifications

• Proven experience in sales operations or related field.
• Strong analytical skills to interpret data and generate insights.
• Excellent organizational and leadership abilities.
• Proficient in CRM software and Microsoft Office Suite.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee daily sales operations to streamline processes and improve productivity.
• Collaborate with sales leadership to optimize workflow and achieve targets.
• Analyze sales data and metrics to identify trends and opportunities for growth.
• Manage CRM systems and ensure accurate data entry and reporting.
• Coordinate training programs to enhance staff skills and product knowledge.
• Serve as a liaison between sales and other organizational units to facilitate communication.

Skills

Sales operations experience

Analytical skills

Organizational leadership

CRM & MS Office

Communication skills

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Peter Boulware Toyota is seeking a highly skilled and motivated Sales Operations Manager to join our team in Tallahassee, FL. This role is essential in driving the efficiency and effectiveness of our sales operations, ensuring seamless coordination across departments to support our sales team and enhance the customer experience.

Responsibilities

• Oversee daily sales operations to streamline processes and improve overall team productivity.
• Collaborate with sales leadership to develop strategies that optimize workflow and achieve sales targets.
• Analyze sales data and metrics to identify trends and opportunities for growth.
• Manage CRM systems and ensure accurate and timely data entry and reporting.
• Coordinate training programs to enhance staff skills and product knowledge.
• Serve as a liaison between the sales department and other organizational units to facilitate communication and problem resolution.

Requirements

• Proven experience in sales operations or a related field, preferably within the automotive industry.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Excellent organizational and leadership abilities to manage multiple priorities efficiently.
• Proficient in CRM software and Microsoft Office Suite.
• Exceptional communication and interpersonal skills.
• Bachelor’s degree in Business Administration, Marketing, or a related discipline is preferred.

Benefits

• Competitive compensation package (details to be discussed during the interview process).
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and career advancement.
• Supportive and dynamic work environment that values teamwork and innovation.
• Employee discounts on vehicles and services.

About the Company

At Peter Boulware Toyota, we pride ourselves on delivering exceptional customer service and quality vehicles to the Tallahassee community. Our commitment to integrity, transparency, and innovation has established us as a trusted name in the automotive industry. Join our growing team and contribute to a company that values its employees and customers alike.