Toyota Dealer Service Advisor

Peter-Boulware-Toyota-1; Tallahassee (FL); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Company-paid life insurance

Job summary

Peter Boulware Toyota in Tallahassee, FL is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will listen to concerns, assess needs, and communicate with the service team to ensure timely repairs.

Responsibilities include greeting customers, providing accurate estimates and timelines, communicating required services, scheduling appointments, and following up to maintain high customer satisfaction.

Qualifications

• Previous experience in automotive service or customer service preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of automotive systems and repairs.

Responsibilities

• Greet customers and assess their service needs.
• Listen to concerns, assess vehicle needs, and relay information to the service team.
• Provide accurate estimates and repair timelines.
• Communicate necessary repairs and services to customers.
• Schedule appointments and follow up with customers.
• Maintain excellent customer service and satisfaction.

Skills

Customer service

Communication

Problem solving

Fast-paced environment

Job description

Working as a Service Advisor at Peter Boulware Toyota, you will be the first point of contact for customers bringing their vehicles in for service.

You will listen to their concerns, assess the vehicle's needs, and communicate this information to the service team.

Responsibilities:

• Greet customers and assess their service needs
• Provide accurate estimates and repair timelines
• Communicate necessary repairs and services to customers
• Schedule appointments and follow up with customers
• Maintain excellent customer service and satisfaction

Requirements:

• Previous experience in automotive service or customer service preferred
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Knowledge of automotive systems and repairs

Benefits:

• Competitive compensation
• Opportunity for growth and advancement within the company
• Health benefits and retirement plans available
• $50,000 Company sponsored and paid individual life insurance

About the Company:

Peter Boulware Toyota is an industry leader and innovator located in Tallahassee, Florida.

We pride ourselves on providing top-notch customer service and quality automotive services.

Join our team and be part of our commitment to excellence.