Sales Operations & Logistics Coordinator

Harvest Pack; Arcadia (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Harvest Pack in Arcadia, CA is seeking a Sales Operations Specialist to manage the wholesale order lifecycle from entry to delivery. You will serve as the operational bridge between sales, warehouse, inventory, accounts receivable, and freight carriers to ensure accurate, on-time fulfillment.

The role requires 1–3 years in sales support or freight logistics, experience with ERP systems (NetSuite preferred) and strong Excel skills; high attention to detail, and effective cross-functional

Qualifications

• High school diploma or equivalent required.
• 1–3+ years in sales support, order processing, freight logistics, or B2B customer service.
• Hands-on proficiency with ERP order management systems (NetSuite preferred) and MS Excel.

Responsibilities

• Process and enter wholesale customer orders accurately in the ERP system.
• Verify inventory availability, pricing accuracy, shipping requirements, and requested due dates.
• Set up new inventory items and customer profiles in system databases as needed.
• Prepare shipping paperwork, including Bills of Lading (BOLs), packing lists, and related logistics documentation.
• Schedule outbound trucks, freight carriers, and delivery appointments.
• Coordinate with warehouse personnel to ensure orders are picked, packed, and staged accurately.
• Monitor shipment progress from dispatch to final delivery, addressing delays or scheduling conflicts.
• Serve as a contact for stock checks, product availability questions, and shipping updates.
• Work with customers and sales teams to resolve stock shortages, pricing discrepancies, or transit issues promptly.
• Escalate complex customer service or operational escalations to management.

Skills

ERP order management systems

MS Excel

Cross-functional communication

Attention to detail

Education

High school diploma

Associate’s or Bachelor’s degree preferred

Tools

NetSuite

MS Excel

Job description

Harvest Pack in Arcadia, CA is seeking a Sales Operations Specialist to manage the wholesale order lifecycle from entry to delivery. You will serve as the operational bridge between sales, warehouse, inventory, accounts receivable, and freight carriers to ensure accurate, on-time fulfillment.

The role requires 1–3 years in sales support or freight logistics, experience with ERP systems (NetSuite preferred) and strong Excel skills; high attention to detail, and effective cross-functional