Sales Operations Leader: CRM & Analytics

Groome Industrial Service Group; Denville (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Groome Industrial Service Group is seeking a Sales Operations Manager to serve as a key data and reporting resource for the Vice President of Sales and the national team. You will consolidate data from Dynamics CRM and other systems to deliver clear reporting, improve pipeline visibility, and support forecasting for leadership.

The role requires strong organizational skills, CRM experience, and the ability to translate complex data into actionable insights across cross-functional teams in a

Qualifications

• Professional with experience supporting a sales organization.
• Strong reporting, data analysis, and CRM discipline.
• Ability to translate activity, pipeline, customer and revenue information into insights.
• Excellent Excel proficiency and data visualization skills.

Responsibilities

• Own recurring sales reports for pipeline health, forecast movement, and revenue trends.
• Gather, clean, and reconcile data from Dynamics CRM and other internal systems.
• Create dashboards and summaries for leadership review and decision-making.
• Maintain CRM data quality and drive user adoption across the sales team.
• Support forecasting, pipeline reviews, bid tracking, and customer follow-up reporting.
• Standardize reporting routines and templates for national sales meetings.
• Collaborate with operations, estimating, marketing, finance, and leadership on data priorities.

Skills

Sales operations

Analytical skills

Excel skills

Communication

Time management

Tools

Microsoft Dynamics CRM

Job description

Groome Industrial Service Group is seeking a Sales Operations Manager to serve as a key data and reporting resource for the Vice President of Sales and the national team. You will consolidate data from Dynamics CRM and other systems to deliver clear reporting, improve pipeline visibility, and support forecasting for leadership.

The role requires strong organizational skills, CRM experience, and the ability to translate complex data into actionable insights across cross-functional teams in a