Sales Operations Lead - Growth & Efficiency

CDW; Illinois; On-site; USD 68,000 - 90,000; Full time

Job summary

CDW, a Fortune 500 technology solutions provider, seeks a Sales Operations Supervisor in Illinois to lead regional sales support, optimize order processing, and drive profitable revenue growth. You will partner with sales leaders and Backoffice to streamline processes and ensure timely, accurate order execution.

You'll analyze data, manage backorder reports, coordinate with OEM partners, and coach account managers on operational tasks while maintaining profitability and confidentiality.

Qualifications

• Bachelor’s degree or associate degree is required.
• 2 years of sales process experience required (or 1 year with CDW experience).
• Ability to compute, analyze, and interpret numerical data for reporting purposes.
• Excellent communication skills, oral and written.
• Demonstrated analytical skills to derive actionable recommendations.
• Ability to build trusted relationships at all levels.
• Ability to balance multiple priorities and adapt to changing needs.

Responsibilities

• Provide operational management and drive profitable revenue growth for regional sales districts.
• Navigate operational processes and drive efficiency.
• Strategize with sales leaders to build partner and customer relationships.
• Serve as liaison and escalation path for Backoffice departments.
• Provide just-in-time coaching to account managers on operational tasks.

Skills

Sales process experience

Data analysis

Excellent communication

Analytical skills

Relationship building

Multitasking / prioritization

Collaboration

Confidentiality

Travel readiness

Sales process management

AS400

SPS order processing

Education

Bachelor’s degree or associate degree

Tools

AS400

SPS

Job description

CDW, a Fortune 500 technology solutions provider, seeks a Sales Operations Supervisor in Illinois to lead regional sales support, optimize order processing, and drive profitable revenue growth. You will partner with sales leaders and Backoffice to streamline processes and ensure timely, accurate order execution.

You'll analyze data, manage backorder reports, coordinate with OEM partners, and coach account managers on operational tasks while maintaining profitability and confidentiality.