Sales Operations Lead: Data-Driven & SAP Expert

American Honda Motor Company, Inc.; Alpharetta (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Base Salary

Paid overtime

401K plan with company match

Job summary

American Honda Motor Company, Inc. is seeking a Sales Support Supervisor to oversee order processing and supervision of the sales support team.

The role requires strong analytical skills to optimize dealer performance and profitability across multiple channels. The ideal candidate will have extensive SAP experience, expertise in MS Excel, and a track record of improving customer satisfaction while coordinating with other departments to ensure a seamless order fulfilment process.

Qualifications

• Bachelor's degree in business, marketing or related field.
• 5+ years of customer sales experience.
• 5+ years of SAP experience.
• 3+ years related to auto, powersports, dealership, or related experience.

Responsibilities

• Oversee sales support staff to ensure efficiency.
• Generate reports on order processing and sales metrics.
• Create and maintain standard operating procedures.
• Improve customer experience during the order process.
• Coordinate between sales and fulfilment teams.

Skills

Customer service

Leadership

Analytical thinking

Communication

Education

Bachelor's degree in business/marketing

Tools

SAP

MS Excel

MS Office

Job description

American Honda Motor Company, Inc. is seeking a Sales Support Supervisor to oversee order processing and supervision of the sales support team.

The role requires strong analytical skills to optimize dealer performance and profitability across multiple channels. The ideal candidate will have extensive SAP experience, expertise in MS Excel, and a track record of improving customer satisfaction while coordinating with other departments to ensure a seamless order fulfilment process.