Sales Operations & Forecasting Specialist

ABB; Virginia (IL); On-site; USD 99,000 - 158,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Bonus eligible

Job summary

ABB is seeking a Sales Operations Leader to drive forecasting, demand planning, and performance analysis across Sales, Supply Chain, Finance, and Engineering. You will build executive dashboards, ensure data integrity in CRM/ERP, and lead CRM governance and SIP administration in a global, matrixed environment.

The role emphasizes collaboration with multiple functions and provides opportunities to influence product lifecycle initiatives, capacity planning, and strategic reviews within

Qualifications

• Bachelor’s degree required or equivalent experience in business analytics, engineering, or data analytics.
• 5+ years in sales operations, forecasting, or demand planning in industrial or infrastructure sectors.
• Advanced BI and CRM tools experience including Power BI, Snowflake, Excel, SAP, and Salesforce CRM.

Responsibilities

• Lead sales forecasting, pipeline management, and demand planning to improve forecast accuracy and revenue visibility.
• Analyze sales performance, market trends, customer demand, and funnel health to provide actionable insights for strategic decisions.
• Develop executive-level reporting and dashboards while ensuring data integrity across CRM, ERP, and BI systems.
• Collaborate with Sales, Supply Chain, Finance, Engineering, and Product Management to align forecasts and capacity planning.
• Drive CRM governance and continuous improvement to boost operational efficiency and customer experience.
• Own Sales Incentive Plan (SIP) administration, including metrics, territory logic, payout validation, and reporting transparency.

Education

Bachelor’s degree in Business, Engineering, Data Analytics, or similar field

Tools

Power BI

Snowflake

Excel

SAP

Salesforce CRM

Job description

ABB is seeking a Sales Operations Leader to drive forecasting, demand planning, and performance analysis across Sales, Supply Chain, Finance, and Engineering. You will build executive dashboards, ensure data integrity in CRM/ERP, and lead CRM governance and SIP administration in a global, matrixed environment.

The role emphasizes collaboration with multiple functions and provides opportunities to influence product lifecycle initiatives, capacity planning, and strategic reviews within