Sales Operations Coordinator - Subcontracts & Freight

Captiveaire - Region 114 Western PA; Bethesda (MD); On-site; USD 38,000 - 62,000; Full time

Job summary

CaptiveAire Systems, Inc. is seeking a detail-oriented Administrative/Office Support role in Bethesda, assisting sales engineers and the busy sales office with day-to-day operations.

You will handle subcontracting tracking, freight issues, CRM updates, scheduling, and service inquiries, ensuring smooth communication with customers and timely responses. A business-focused associate degree and strong computer skills are preferred, MAC experience a plus.

Qualifications

• Associates degree in Business preferred.
• Administrative support experience considered.
• Strong computer and organizational skills.
• Familiarity with using a MAC.
• Familiarity with subcontracting and the construction industry a plus.

Responsibilities

• Fire system subcontracting and tracking.
• Freight specialist- dealing with all freight issues, tracking, customer inquiries.
• Office supplies, customer visit scheduling.
• Lunch & Learn scheduling
• Assistance with service inquiries, emergency situations/ scheduling of trucks.
• Submittals and general sales support as needed.
• Contact database management/ CRM and assignment.

Skills

Computer proficiency

Organizational skills

MAC familiarity

Administrative support experience

Education

Associates degree in Business preferred

Job description

CaptiveAire Systems, Inc. is seeking a detail-oriented Administrative/Office Support role in Bethesda, assisting sales engineers and the busy sales office with day-to-day operations.

You will handle subcontracting tracking, freight issues, CRM updates, scheduling, and service inquiries, ensuring smooth communication with customers and timely responses. A business-focused associate degree and strong computer skills are preferred, MAC experience a plus.