Sales Administrative Assistant

Captiveaire - Region 114 Western PA; Bethesda (MD); On-site; USD 38,000 - 62,000; Full time

Job summary

CaptiveAire Systems, Inc. is seeking a detail-oriented Administrative/Office Support role in Bethesda, assisting sales engineers and the busy sales office with day-to-day operations.

You will handle subcontracting tracking, freight issues, CRM updates, scheduling, and service inquiries, ensuring smooth communication with customers and timely responses. A business-focused associate degree and strong computer skills are preferred, MAC experience a plus.

Qualifications

• Associates degree in Business preferred.
• Administrative support experience considered.
• Strong computer and organizational skills.
• Familiarity with using a MAC.
• Familiarity with subcontracting and the construction industry a plus.

Responsibilities

• Fire system subcontracting and tracking.
• Freight specialist- dealing with all freight issues, tracking, customer inquiries.
• Office supplies, customer visit scheduling.
• Lunch & Learn scheduling
• Assistance with service inquiries, emergency situations/ scheduling of trucks.
• Submittals and general sales support as needed.
• Contact database management/ CRM and assignment.

Skills

Computer proficiency

Organizational skills

MAC familiarity

Administrative support experience

Education

Associates degree in Business preferred

Job description

Company Profile

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times. CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Summary:

This position will be working out of a busy sales office in Bethesda supporting sales engineers with our growing company.

Primary Job Responsibilities

• Fire system subcontracting and tracking.
• Freight specialist- dealing with all freight issues, tracking, customer inquiries.
• Office supplies, customer visit scheduling.
• Lunch & Learn scheduling
• Assistance with service inquiries, emergency situations/ scheduling of trucks.
• Submittals and general sales support as needed. No design work to be included.
• Contact database management/ CRM and assignment.

Personal Requirements

• Ability to work independently with little guidance or oversight
• Ability to multi-task in a fast paced environment
• Ability to work as a team player

Knowledge And Skill Requirements

• Associates degree in Business preferred and/or administrative support experience
• Must have strong computer and organizational skills
• Familiarity with using a MAC
• Familiarity with subcontracting and the construction industry a plus

Salary:

Competitive salary based upon experience

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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