HVAC Sales Coordinator - Dispatch & Admin Support

Ambient Edge; Henderson (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

401k with match

Paid holidays & vacation

Job summary

Ambient Edge is seeking a Sales Coordinator to support the Sales Department's daily administrative tasks and ensure compliance with big box retail clients. You will partner with the Sales Manager and various internal teams to maintain smooth operations.

Ideal candidates bring 2+ years in customer service or dispatch, strong MS Office and communication skills, and the ability to multi-task in a fast-paced environment. Benefit-rich role with a focus on accuracy and teamwork.

Qualifications

• High school diploma or GED required; an associate degree is preferred.
• Two+ years in a customer service call center or as a dispatcher.
• Ability to solve problems, multi-task and resolve conflicts for customers.
• Strong phone communication with writing and e-mail skills.
• Proficiency in MS Office and internet browsing is expected.

Responsibilities

• Manage the dispatch board for the Sales Department with lead rotation and scheduling for Comfort Consultants.
• Oversee warranty activities and coordinate with Install Coordinator for job packets.
• Process customer payments and provide admin support to sales staff.
• Ensure compliance with Retail Partner contracts and review paperwork for retail jobs.
• Perform all other duties as assigned.

Skills

Customer service

Dispatcher experience

Communication skills

Organizational skills

Education

High school diploma/GED

Associates degree preferred

Tools

MS Office Suite

Excel

Internet Explorer

Job description

Ambient Edge is seeking a Sales Coordinator to support the Sales Department's daily administrative tasks and ensure compliance with big box retail clients. You will partner with the Sales Manager and various internal teams to maintain smooth operations.

Ideal candidates bring 2+ years in customer service or dispatch, strong MS Office and communication skills, and the ability to multi-task in a fast-paced environment. Benefit-rich role with a focus on accuracy and teamwork.