Sales Operations Coordinator - CRM & Analytics

Star SU LLC; Novi (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid life insurance

Short-term disability

401(k) with match

Educational assistance

Job summary

Star Cutter Company, headquartered in Novi, Michigan, is seeking a Sales Operations Coordinator to bolster our CRM administration and sales analytics. You will partner with Sales, Marketing, Finance, and Customer Success to drive accurate data, productive processes, and scalable operations.

Responsibilities include owning CRM data, producing reports and dashboards, and supporting territory planning, quotas, and opportunity management to help revenue growth.

Qualifications

• Associate degree in Business, Marketing, Sales Operations, Information Systems, or a related field.
• Minimum of 2 years of experience using a CRM platform such as Microsoft Dynamics, HubSpot or Zoho.
• Experience supporting a sales team and a strong understanding of basic sales processes.
• Experience in a manufacturing, industrial, or B2B sales environment preferred.

Responsibilities

• Own and support the day-to-day administration of the company’s CRM system, ensuring accurate customer, prospect, account, and opportunity data.
• Partner with sales leadership and field sales teams to provide CRM support, user training, and process guidance.
• Develop and maintain sales reports, forecasts, dashboards, and business reviews for leadership visibility.
• Analyze sales trends, pipeline activity, and forecast accuracy to identify risks and opportunities.
• Collaborate with Sales, Marketing, Finance, and Customer Success to improve data quality and align processes.
• Identify opportunities to improve sales processes through workflow enhancements and data migrations.
• Support territory planning, account assignments, quota administration, and opportunity management.
• Create KPI dashboards and executive reporting packages that provide actionable insights.

Skills

CRM systems

Data analysis

Sales operations

Dashboards

Education

Associate degree in Business/Marketing/Sales Operations/IS

Tools

Microsoft Dynamics

HubSpot

Zoho

Job description

Star Cutter Company, headquartered in Novi, Michigan, is seeking a Sales Operations Coordinator to bolster our CRM administration and sales analytics. You will partner with Sales, Marketing, Finance, and Customer Success to drive accurate data, productive processes, and scalable operations.

Responsibilities include owning CRM data, producing reports and dashboards, and supporting territory planning, quotas, and opportunity management to help revenue growth.