Sales Operations Coordinator

RevOps Report; Providence (RI); On-site; USD 65,000 - 75,000; Full time

Job summary

Ira Green, Inc. is seeking a Sales Operations Coordinator to act as the organizational and technical backbone of the sales function. This role keeps the sales pipeline, customer data, presentation materials, and follow-up actions on track, enabling the sales team to focus on customers and revenue generation.

The position combines strong project and data discipline with the ability to build polished, customer-ready materials and drive multiple workstreams to completion with minimal supervision.

Qualifications

• Advanced Excel: builds and maintains trackers, pivot tables, and reporting from raw data.
• PowerPoint: creates polished, customer-ready presentations and proposals independently.
• Outlook: advanced calendar, scheduling, travel coordination.
• Highly organized: exceptional project and time management; multi‑task across workstreams.
• Self-directed: follows projects from initiation to completion with minimal supervision.
• Strong communicator: excellent written and verbal communication via phone and email.
• Detail-oriented: high accuracy in data entry and reporting.
• 1-3 years of sales support, sales operations, or comparable administrative coordination experience.
• Experience with ERP and CRM systems; customer service experience preferred.

Responsibilities

• Own CRM data integrity – maintain and update customer, prospect, opportunity, and activity records.
• Maintain the sales pipeline – track and report across gov, schools, police & fire, and wholesale accounts; catalog items with images, pricing, quotes.
• Own trade show execution – handle pre- and post-show logistics and follow-up.
• Build sales presentations and materials – produce polished decks from rough inputs.
• Track action items to completion – manage follow-ups and timely closures.
• Coordinate the sales calendar – schedule meetings, visits, presentations, travel.
• Process sales documents – handle orders, quotations, and related paperwork.
• Coordinate cross-functionally – interface with finance, production, purchasing, logistics, and customer service.

Skills

Highly organized

Self-directed

Strong communicator

Detail-oriented

1-3 years experience

Customer service

Tools

Excel

PowerPoint

Outlook

ERP systems

CRM systems

Job description

Sales Operations Coordinator

The Sales Operations Coordinator is the organizational and technical backbone of the sales function. This role keeps the sales pipeline, customer data, presentation materials, and follow‑up actions on track and current, freeing the sales team to stay focused on customers and revenue‑generating activity. It combines strong project and data discipline with the ability to build polished, customer‑ready materials and to drive multiple workstreams to completion with minimal supervision.

About This Role

The Sales Operations Coordinator is the organizational and technical backbone of the sales function. This role keeps the sales pipeline, customer data, presentation materials, and follow‑up actions on track and current, freeing the sales team to stay focused on customers and revenue‑generating activity. It combines strong project and data discipline with the ability to build polished, customer‑ready materials and to drive multiple workstreams to completion with minimal supervision.

Key Responsibilities

• Own CRM data integrity ? maintain and update customer, prospect, opportunity, and activity records so pipeline information is accurate, current, and reportable.
• Maintain the sales pipeline ? track and report across gov, schools, police & fire, challenge coin, and wholesale accounts; catalog all new items with images, pricing, and quotes on the appropriate trackers.
• Own trade show execution ? handle all pre‑ and post‑show logistics, coordination, materials, and follow‑up.
• Build sales presentations and materials ? produce polished, customer‑ready decks, proposals, and collateral from rough inputs for the sales team; keep all sales materials current.
• Track action items to completion ? manage follow‑ups across the sales team and ensure timely closure.
• Coordinate the sales calendar ? schedule meetings, customer visits, presentations, and sales travel agendas.
• Process sales documents ? handle sales orders, quotations, and related documentation accurately.
• Coordinate cross‑functionally ? interface with finance, production, purchasing, logistics, and customer service on sales‑related matters.

Required Skills & Qualifications

• Advanced Excel ? builds and maintains trackers, pivot tables, and clean reporting from raw data (not just data entry).
• PowerPoint ? creates polished, customer‑ready presentations and proposals independently, from rough inputs to finished deck.
• Outlook ? advanced calendar, meeting, and travel coordination across multiple people.
• Highly organized ? exceptional project and time management; able to run multiple workstreams simultaneously without dropping details.
• Self‑directed ? follows projects from initiation through completion with minimal supervision.
• Strong communicator ? excellent written and verbal communication by phone and email.
• Detail‑oriented ? high accuracy in data entry and reporting.
• 1?3 years of sales support, sales operations, or comparable administrative/coordination experience.
• Experience with ERP and CRM systems; customer service experience preferred.

Ira Green, Inc. is an

Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity