Sales Ops Analyst: CRM & Analytics

Groome Industrial Service Group; New Jersey; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Growth opportunities

Competitive wages

Job summary

Groome Industrial Service Group is seeking a Sales Operations Manager to serve as a key data and reporting resource for the VP of Sales and the national sales team. You will consolidate information from Microsoft Dynamics CRM and other systems to produce clear reporting, improve pipeline visibility, support forecasting, and help leadership make data-driven decisions.

The role requires strong organizational skills, deep CRM and Excel proficiency, and the ability to translate activity, pipeline,

Qualifications

• Experience supporting a sales organization, sales operations, business development, or commercial leadership group.
• Hands-on experience with Microsoft Dynamics CRM or a comparable CRM platform and data quality awareness.
• Strong analytical skills to interpret sales, pipeline, and financial information from multiple sources.

Responsibilities

• Own recurring sales reports that provide visibility into pipeline health, forecast movement, sales activity, territory performance, revenue trends and growth opportunities.
• Gather, clean, reconcile data from CRM and other internal systems (Excel, estimating/quoting tools, financial reports, activity logs).
• Create dashboards, scorecards, summaries, and leadership materials for review by executives and the national sales team.
• Maintain accurate CRM records, reinforce data-entry expectations, drive user adoption and resolve gaps or outdated information.
• Support forecast preparation, pipeline reviews, opportunity updates, bid tracking, and customer follow-up reporting.
• Standardize reporting routines, templates, and meeting materials for the national sales team.
• Collaborate with operations, estimating, marketing, finance, and leadership to validate data and support sales initiatives.
• Coordinate logistics for semiannual sales meetings, including agendas and post-meeting follow-up.
• Identify ways to simplify reporting, improve CRM value, and create repeatable processes that support sales growth.

Skills

Sales operations experience

CRM system experience (Dynamics CRM)

Analytical skills

Excel skills

PowerPoint presentations

Tools

Microsoft Dynamics CRM

Microsoft Excel

PowerPoint

Job description

Groome Industrial Service Group is seeking a Sales Operations Manager to serve as a key data and reporting resource for the VP of Sales and the national sales team. You will consolidate information from Microsoft Dynamics CRM and other systems to produce clear reporting, improve pipeline visibility, support forecasting, and help leadership make data-driven decisions.

The role requires strong organizational skills, deep CRM and Excel proficiency, and the ability to translate activity, pipeline,