Sales & Operations Coordinator

HORIZON GRASS FARMS LTD; Wharton (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) & 401(k) matching

Paid Vacation

Job summary

Horizon Grass Farms Ltd. is seeking a Sales & Operations Coordinator to join our team and support sales, orders, and accounts receivable. You will liaise with farm managers, customers, and turf field staff to ensure smooth operations and timely communications.

The role requires strong organizational skills, proficiency in Microsoft Office and QuickBooks, and the ability to work both independently and as part of a team in a fast-paced environment.

Qualifications

• Experience in customer service and office administration.
• Strong written and verbal communication skills.
• Attention to detail and confidentiality of sensitive information.

Responsibilities

• Greet and assist client calls in a friendly and professional manner.
• Receive and manage wholesale customer & salesmen orders and coordinate with farm managers.
• Process invoices next day; apply payments and send statements weekly.
• Ensure timely email, phone, and text responses and follow-ups.
• Collaborate with turf field inventory maps, records and books.
• Provide customer support and resolve inquiries efficiently.
• Work with team to ensure smooth daily operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Confidentiality

Teamwork

Tools

Microsoft Office

QuickBooks

Job description

We are seeking a highly organized and professional person to join our team as the Sales & Operations Coordinator. This role is essential in providing exceptional customer service and administrative support within our office environment. The ideal candidate will have experience in sales and accounts receivable, possess strong communication skills, and be proficient in office tasks.

Duties:

• Greet and assist client calls in a friendly and professional manner.
• Receive and manage wholesale customer & salesmen orders and coordinate them with the farm managers.
• Accounts Receivable – invoice customers next day, apply payments, and send out customer statements weekly.
• Make sure emails, phone calls and texts are responded and followed-up in a timely manner.
• Collaborate with turf field inventory maps, records and books.
• Provide customer support by addressing inquiries and resolving issues efficiently.
• Collaborate with team members to ensure smooth daily operations.
• Be open to new responsibilities or changes.

Requirements:

• Proficiency in office software applications (e.g., Microsoft Office: Word, Excel, Outlook) & QuickBooks
• Previous experience with turfgrass sales or turfgrass knowledge is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills.
• Attention to detail and commitment to maintaining confidentiality of sensitive information.
• Ability to work independently, as well as part of a team in a fast-paced environment.

Job Type: Full-time

• 401(k) & 401(k) matching
• Paid Vacation

Schedule:

• 8-hour Shifts (Monday-Friday), Several Hours on Sundays