Sales Operations Architect for GTM Enablement

Wellmark Blue Cross and Blue Shield; Des Moines (IA); On-site; USD 75,000 - 110,000; Full time

Job summary

Wellmark Blue Cross Blue Shield in Des Moines seeks a Sales Operations Consultant to boost sales effectiveness and drive business outcomes. You will partner with Sales, Marketing, L&D, Market Solutions, and product teams to execute go-to-market activities and improve processes.

The ideal candidate is highly organized, proactive, and able to translate business needs into clear requirements, prioritize work, and guide cross-functional teams from discovery to implementation in CRM and enterprise

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 3+ years of experience managing multiple small-to-medium initiatives with accountability for scope, timeline, and outcomes.
• Strong understanding of operations, go-to-market processes, and supporting business systems.
• Demonstrated knowledge of project management principles and SDLC methodologies.
• Proven ability to analyze, design, and improve business processes using data-driven insights.
• Experience partnering cross-functionally and influencing stakeholders at multiple levels to drive alignment and results.
• Strong facilitation, negotiation, and presentation skills.
• Excellent organizational, prioritization, and time-management skills.
• Clear, concise verbal and written communication skills.
• High degree of ownership, initiative, and accountability; able to work independently.
• Curious, proactive, and innovative mindset with focus on continuous improvement.
• Ability to document business processes, controls, and decisions to support governance, auditability, and change management.

Responsibilities

• Support and manage sales operations initiatives from intake through delivery by partnering cross functionally to achieve defined objectives.
• Collaborate with Sales Leadership, Marketing, Segment, Market Solutions, and Sales Training teams to support planning and execution of go to market initiatives.
• Help ensure sales readiness, process alignment, and clear communication of changes and enhancements.
• Assist in operationalizing competitive differentiation by supporting the development and execution of sales processes and system changes aligned with business priorities.
• Serve as a supporting business governance partner for sales related systems.
• Assist with evaluating enhancements, documenting business requirements, and ensuring alignment with enterprise governance standards.
• Partner with product and technology teams to support system changes, participate in agile ceremonies, and help communicate system impacts, changes, and adoption guidance to end users.
• Support documentation of business processes, controls, decisions, and requirements to improve clarity, auditability, and change management effectiveness.
• Identify risks, issues, interdependencies, and timeline impacts; escalate appropriately and contribute to problem solving discussions.
• Utilize tracking tools and documentation standards to ensure requirements, user stories, priorities, and timelines are clearly defined and maintained.
• Other duties as assigned.

Skills

Project management

Go-to-market processes

SDLC

Data-driven insights

Cross-functional collaboration

Facilitation

Communication

Ownership

Education

Bachelor's degree

Tools

CRM systems

Enterprise systems

Job description

Wellmark Blue Cross Blue Shield in Des Moines seeks a Sales Operations Consultant to boost sales effectiveness and drive business outcomes. You will partner with Sales, Marketing, L&D, Market Solutions, and product teams to execute go-to-market activities and improve processes.

The ideal candidate is highly organized, proactive, and able to translate business needs into clear requirements, prioritize work, and guide cross-functional teams from discovery to implementation in CRM and enterprise