Sales Operations Lead: Drive GTM Success & Alignment

Wellmark, Inc.; Iowa; On-site; USD 90,000 - 120,000; Full time

Job summary

Wellmark Blue Cross Blue Shield of Iowa is seeking a Sales Operations Consultant to support and deliver initiatives that enhance sales effectiveness and drive business outcomes. You will partner with Sales, Marketing, Market Solutions, and product teams to optimize go-to-market activities and governance across CRM and related platforms.

The ideal candidate is highly organized, proactive, and capable of translating business needs into clear requirements while prioritizing work in a dynamic,

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• 3+ years of experience managing multiple small-to-medium complexity initiatives with accountability for scope, timeline, and outcomes.
• Strong understanding of operations, go-to-market processes, and supporting business systems.
• Demonstrated knowledge of project management principles and SDLC methodologies.
• Proven ability to analyze, design, and improve business processes using data-driven insights.
• Experience partnering cross-functionally and influencing stakeholders at multiple levels to drive alignment and results.
• Strong facilitation, negotiation, and presentation skills.
• Excellent organizational, prioritization, and time-management skills.
• Clear, concise verbal and written communication skills.
• High degree of ownership, initiative, and accountability; able to work independently with minimal supervision.
• Naturally curious, proactive, and innovative mindset with a focus on continuous improvement.
• Ability to document business processes, controls, and decisions to support governance, auditability, and change management.

Responsibilities

• Support and manage sales operations initiatives from intake through delivery by partnering cross functionally to achieve defined objectives.
• Collaborate with Sales Leadership, Marketing, Segment, Market Solutions, and Sales Training teams to support planning and execution of go to market initiatives.
• Help ensure sales readiness, process alignment, and clear communication of changes and enhancements.
• Assist in operationalizing competitive differentiation by supporting the development and execution of sales processes and system changes.
• Serve as a supporting business governance partner for sales related systems; evaluate enhancements and document requirements.
• Partner with product and technology teams to support system changes, participate in agile ceremonies, and communicate impacts to end users.
• Support documentation of business processes, controls, decisions, and requirements to improve clarity and change management.
• Identify risks, issues, interdependencies, and timeline impacts; escalate appropriately.
• Utilize tracking tools to ensure requirements, user stories, priorities, and timelines are defined and maintained.
• Other duties as assigned.

Skills

Project management

SDLC

Stakeholder management

Requirement analysis

Facilitation

Communication

Ownership accountability

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Sales platforms

Enterprise systems

Job description

Wellmark Blue Cross Blue Shield of Iowa is seeking a Sales Operations Consultant to support and deliver initiatives that enhance sales effectiveness and drive business outcomes. You will partner with Sales, Marketing, Market Solutions, and product teams to optimize go-to-market activities and governance across CRM and related platforms.

The ideal candidate is highly organized, proactive, and capable of translating business needs into clear requirements while prioritizing work in a dynamic,