Sales Operations Analyst: Drive Proposals & CRM Excellence

Azenta US, Inc.; Plainfield (IN); On-site; USD 62,000 - 78,000; Full time

Job summary

Azenta US, Inc. is seeking a Sales Operations Analyst to work closely with the Account Management/Sales team and assist in all support areas of sales.

The role involves facilitating communication between sales and SMEs, managing pricing requests, preparing sales proposals and RFPs, and maintaining client databases with contract management and confidentiality agreements. A High School diploma is required; 1–3 years in customer service or sales and CRM experience are preferred.

Qualifications

• High School diploma or GED required; Associate or Bachelor’s degree in Science, Project Management or Business preferred.
• Experience using a CRM program (e.g. Salesforce.com, ACT, GoldMine) is required.
• 1–3 years of customer service or sales experience.
• Experience working in multi-cultural and/or global environments.

Responsibilities

• Facilitate communication between the sales team and SMEs within the Sample and Repository Solutions division.
• Manage daily pricing requests.
• Assist with preparation of sales proposals, client communications, presentations, and contract values.
• Complete RFPs, including creation, coordination of information, and submission.
• Meet with SMEs and internal departments to ensure proposal objectives are met.
• Maintain client databases including contract management and confidentiality agreements.

Skills

CRM experience

Customer service

Sales support

Pricing analysis

Education

High School diploma or GED

Associate or Bachelor’s degree in Science, Project Management or Business

Tools

Salesforce.com

ACT

GoldMine

Job description

Azenta US, Inc. is seeking a Sales Operations Analyst to work closely with the Account Management/Sales team and assist in all support areas of sales.

The role involves facilitating communication between sales and SMEs, managing pricing requests, preparing sales proposals and RFPs, and maintaining client databases with contract management and confidentiality agreements. A High School diploma is required; 1–3 years in customer service or sales and CRM experience are preferred.