Sales Operations Analyst

RELX; Dayton (KY); On-site; USD 59,000 - 99,000; Full time

Job summary

RELX is seeking a detail-oriented Sales Operations Analyst to support multiple business segments with reporting, analytics, and process improvement. You will partner across Sales, Operations, Finance, IT, and HR to drive operational excellence.

The role focuses on data integrity, goaling, territory design, and maintaining sales resources while delivering insights that improve performance. A bachelor’s degree and strong Excel/CRM skills are required, with a collaborative, continuous-improvement

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Excellent interpersonal and communication skills.
• Be highly organized with strong attention to detail.
• Ability to manage multiple priorities while working independently.
• Proficient in Microsoft Excel, Word, PowerPoint, and CRM applications.
• Strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.
• Be comfortable working with sales reporting, operational processes, and business systems.
• Demonstrate the ability to collaborate effectively across multiple teams and functions.
• Have a continuous improvement mindset with a focus on operational excellence and process optimization.

Responsibilities

• Supporting key metrics tracking and reporting for the Sales and Services organization.
• Delivering operational initiatives including sales goaling, variable compensation, territory design, and sales performance reporting.
• Developing and maintaining sales resources, including Outlook distribution lists, SharePoint sites, contract management tools, and pricing documentation.
• Providing sales tracking, reporting, and analytical support to leadership and business partners.
• Ensuring data integrity and consistency across reporting systems to support accurate business insights.
• Assessing existing workflows, processes, and systems to identify opportunities for increased efficiency and continuous improvement.
• Collaborating with Sales, Operations, Finance, Variable Compensation, IT, and Human Resources to improve processes and support organizational objectives.
• Documenting operational processes and maintaining workflow documentation to support consistency and knowledge sharing.
• Contributing to projects that enhance sales effectiveness and operational performance.
• Building strong working relationships across departments to support cross-functional collaboration and successful execution of business initiatives.

Skills

Excel

CRM applications

Communication

Analytical skills

Time management

Education

Bachelor's degree

Tools

SharePoint

Outlook

Job description

Do you enjoy improving sales processes through data, analytics, and collaboration?

Do you thrive in a fast-paced environment where you can help drive operational excellence?

About the Role

We are seeking a detail-orientedSales Operations Analystto join our team, supporting multiple business segments across the organization. This role plays a key part in improving the efficiency and effectiveness of the sales organization through reporting, analytics, process improvement, and operational support.

As a Sales Operations Analyst, you will partner with cross-functional teams to support sales planning initiatives, maintain critical sales resources, and provide insights that drive business performance. The ideal candidate is analytical, organized, and collaborative, with a passion for solving problems and improving processes.

Responsibilities

• Supporting key metrics tracking and reporting for the Sales and Services organization.
• Delivering operational initiatives including sales goaling, variable compensation, territory design, and sales performance reporting.
• Developing and maintaining sales resources, including Outlook distribution lists, SharePoint sites, contract management tools, and pricing documentation.
• Providing sales tracking, reporting, and analytical support to leadership and business partners.
• Ensuring data integrity and consistency across reporting systems to support accurate business insights.
• Assessing existing workflows, processes, and systems to identify opportunities for increased efficiency and continuous improvement.
• Collaborating with Sales, Operations, Finance, Variable Compensation, IT, and Human Resources to improve processes and support organizational objectives.
• Documenting operational processes and maintaining workflow documentation to support consistency and knowledge sharing.
• Contributing to projects that enhance sales effectiveness and operational performance.
• Building strong working relationships across departments to support cross-functional collaboration and successful execution of business initiatives.

Requirements

• Have a bachelor’s degree or equivalent combination of education and experience.
• Have excellent interpersonal and communication skills.
• Be highly organized with strong attention to detail.
• Have the ability to manage multiple priorities while working independently.
• Be proficient in Microsoft Excel, Word, PowerPoint, and CRM applications.
• Have strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.
• Be comfortable working with sales reporting, operational processes, and business systems.
• Demonstrate the ability to collaborate effectively across multiple teams and functions.
• Have a continuous improvement mindset with a focus on operational excellence and process optimization.

Work in a Way That Works for You

We believe in creating an environment where employees can do their best work while maintaining a healthy work-life balance. This role offers the opportunity to collaborate with a dynamic team, contribute to meaningful business initiatives, and develop professionally through cross-functional partnerships and continuous learning.

About the Team

Our Sales Operations team partners closely with Sales, Finance, Operations, Human Resources, IT, and other enabling functions to provide the reporting, analytics, and operational support that drive sales effectiveness. Through data-driven insights, process improvements, and strategic collaboration, the team helps enable sustainable growth while delivering an exceptional experience for internal stakeholders.

U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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