Sales Operations Analyst | Remote

Crossing Hurdles; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Crossing Hurdles is seeking a Sales Ops & Business Analytics Specialist to optimize CRM operations and deliver actionable insights remotely in the U.S. This role blends data analytics with revenue enablement, shaping forecasts, dashboards, and process improvements across the sales org.

You will collaborate with leadership and cross-functional teams to turn data into clear recommendations, drive pipeline quality, and support adoption of new tools and reports while handling ambiguous priorities.

Qualifications

• Experience in Sales Operations, Revenue Operations, or analytics role.
• Hands-on with a modern CRM; HubSpot preferred.
• Experience building CRM reports, dashboards, and workflows.
• Advanced Excel or Google Sheets skills.
• Experience with SQL and BI tools (Tableau/Looker/Power BI) preferred.
• Ability to translate data into actionable recommendations.

Responsibilities

• Support and improve CRM operations, including data hygiene, workflow automation, reporting, and user support.
• Maintain pipeline quality and support forecasting.
• Build and enhance dashboards and performance reporting across pipeline health and quota attainment.
• Analyze sales trends, funnels, conversion rates, and cohort performance.
• Help improve forecasting models using historical data and predictive signals.
• Support implementation and adoption of new sales tools, CRM pipelines, and processes.
• Translate analysis into recommendations for leadership and stakeholders.
• Tackle ad hoc analytical problems across incentives, lead generation, KPIs, and recruitment funnels.

Skills

Sales Operations

Revenue Operations

Business Analytics

CRM Operations

Dashboards & Reporting

Forecasting

Data-driven decision making

Communication skills

Tools

HubSpot

SQL

Tableau

Looker

Power BI

Excel/Google Sheets

Job description

Position: Sales Ops & Business Analytics Specialist

Type: Full-time

Compensation: $100K - $140K/yr

Location: Remote

Commitment: 10-40 hrs/week

Role Responsibilities

• Support and improve CRM operations, including data hygiene, workflow automation, reporting, and user support.
• Maintain pipeline quality and support weekly, monthly, and quarterly forecasting.
• Build and enhance dashboards and performance reporting across pipeline health, conversion, seller productivity, and quota attainment.
• Analyze sales trends, funnels, conversion rates, and cohort performance to identify opportunities and performance gaps.
• Help improve forecasting models using historical data and predictive signals.
• Support the implementation and adoption of new sales tools, CRM pipelines, and processes.
• Translate analysis into clear recommendations and business narratives for leadership and cross-functional stakeholders.
• Tackle ad hoc analytical problems across areas such as incentive modeling, lead generation, KPIs, and recruitment funnels.

Requirements

• Have strong relevant experience in Sales Operations, Revenue Operations, Business Analytics, or a related role.
• Hands-on experience with a modern CRM platform; HubSpot is preferred.
• Experience building CRM reports, dashboards, and workflows.
• Advanced Excel or Google Sheets skills.
• Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI is strongly preferred.
• Strong business judgment to connect data and operational metrics to revenue impact and business decisions.
• Strong written and verbal communication skills, including presenting insights to non-technical stakeholders.
• Comfortable working with ambiguity, evolving priorities, and problems without predefined solutions.