Sales Operations Analyst

Thundersoft; San Diego (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Thundersoft in San Diego, CA is seeking a Sales Operations Analyst to support government sales operations across order processing, fulfillment, and business systems. You will generate quotes, coordinate POs with the Contracts team, and produce reports while tracking delivery dates and forecasts.

The role also handles inventory, shipments, RMAs, and catalog updates, leveraging Oracle, Excel and MS Office to improve ERP processes and ensure data accuracy for QGOV operations.

Qualifications

• Bachelor's degree plus 3+ years in Sales Operations or related work experience.
• Associate's degree plus 5+ years in Sales Operations or related work experience.
• High School Diploma plus 7+ years in Sales Operations or related work experience.
• Experience with order processing and business systems (ERP/CRM).

Responsibilities

• Support sales operations across order processing, fulfillment and systems.
• Generate and follow up on quotes; review and store customer POs.
• Produce product sales and fulfillment reports; maintain delivery dates; monitor forecasts.
• Manage inventory, shipments and RMAs; label delivered products to match POs.
• Assist in transitioning manual processes into the ERP system and update the product catalog.

Skills

MS Excel

MS Word

Education

Bachelor's degree

Associate's degree

High School Diploma

Job description

• MS Office, specifically MS Excel and MS Word

Required Education & Years of Experience:

• Bachelor's degree and 3+ years of Sales Operations or related work experience; or
• Associate's degree and 5+ years of Sales Operations or related work experience; or
• High School Diploma or equivalent and 7+ years of Sales Operations or related work experience

Key Words:

Job Description:

The Sales Operations Analyst supports Qualcomm Government (QGOV) sales operations across order processing, order fulfillment, and business systems.

This role generates and follows up on quotes, works with the Contracts team to review and store customer purchase orders (POs), and produces product sales and fulfillment reports while maintaining expected delivery dates and monitoring forecasts.

The analyst also manages inventory, shipments, and RMAs, maintains key dates for quotes, POs, shipments, and RMAs, and labels delivered products to match customer POs, applying QTI business rules and processes to the QGOV business where necessary. Using Oracle, Excel, and other MS Office tools, the analyst helps transition manual processes into the ERP system and helps update and maintain QGOV's Product Catalog.